Customer Service Specialist
3 days ago
Job Description:
We are seeking a Customer Service Specialist to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.
Key Responsibilities:
- Provide exceptional customer service by answering questions, offering product recommendations, and resolving issues in a timely and professional manner
- Maintain a high level of knowledge about products, including features, benefits, and availability
- Restock shelves, face merchandise, and maintain a visually appealing store environment
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
- Work collaboratively with colleagues to achieve sales goals and meet customer needs
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and analytical skills
- Availability to work a variety of shifts, including weekends and holidays
Compensation:
The estimated salary for this position is $20.25 per hour, based on a 40-hour workweek and annual performance bonuses. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and paid time off.
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