Technology Support and Media Specialist

2 weeks ago


Berkeley, California, United States 80Twenty Full time

Overview

A prominent client in the higher education sector is in search of a skilled Technology Support and Media Specialist. This role requires a proactive individual who excels in problem-solving and is dedicated to maintaining a robust technological environment to facilitate seamless daily operations.

This position is a full-time, hybrid opportunity.

Key Responsibilities

  • Administer and implement software and hardware solutions while overseeing inventory management.
  • Address technical issues both onsite and remotely, ensuring prompt resolution of end-user incidents.
  • Coordinate audio-visual arrangements for events and provide basic troubleshooting during meetings and conferences.
  • Install, configure, and sustain hardware and software systems, while managing inventory effectively.
  • Educate users on the operation of hardware, software, and systems.
  • Lead technology projects and serve as the primary contact for migrations and the implementation of new solutions.
  • Oversee vendor partnerships with external IT service providers.
  • Document support activities and solutions comprehensively.

Qualifications

  • A Bachelor’s degree along with three years of relevant experience, or a suitable combination of education and experience.
  • Expertise in deploying and troubleshooting hardware and peripheral devices.
  • Experience with conference room setups, video conferencing platforms, telephony systems, and collaborative tools.
  • Demonstrated capability as a desktop technician in resolving intricate technical challenges.
  • Excellent communication skills with the ability to prioritize multiple tasks effectively.

Compensation: $75k-85k DOE plus benefits.



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