Front Desk Customer Service Specialist

3 weeks ago


Columbus, Ohio, United States Rumble Boxing Midcity Yards Full time

**Job Overview:** Front Desk Customer Service Specialist at Rumble Boxing Midcity Yards

We are seeking a highly skilled Front Desk Customer Service Specialist to provide exceptional service to our members, drive sales, and create a welcoming environment. As a key member of our team, you will be responsible for managing the front desk, handling customer inquiries, and maintaining a positive member experience.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk, greet members, and handle customer inquiries.
  • Sales and Marketing: Drive sales by promoting memberships, services, and events to members and non-members alike.
  • Member Engagement: Develop and maintain strong relationships with members, ensuring their needs are met and exceeded.

**Requirements:**

  • Excellent Communication Skills: Exceptional verbal and written communication skills are required.
  • Customer Service Experience: Previous customer service experience is essential.
  • Time Management: Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Computer Literacy: Proficient in computer applications and software.

We offer a competitive salary of $42,000 - $52,000 per year, depending on experience. If you are passionate about delivering exceptional customer service, we invite you to apply.



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