Client Support Specialist
2 weeks ago
Susquehanna Community Bank is looking for a committed Customer Service Representative to enhance our client engagement.
Position Type: Full-time
Overview: Are you enthusiastic about delivering outstanding service in the financial sector? At Susquehanna Community Bank, we prioritize fostering robust connections with our clients and providing tailored assistance. As a Customer Service Representative, your role will encompass managing client transactions, advocating for bank offerings, and ensuring meticulous record-keeping.
Key Responsibilities:
- Execute client transactions including deposits, loan repayments, and currency exchanges
- Advocate and clarify bank offerings to clients
- Ensure precise maintenance of transaction records and documentation
Qualifications:
- Exceptional communication abilities in person, over the phone, and through written correspondence
- Capability to handle multiple tasks and resolve issues effectively
- Meticulous attention to detail and precision
- Strong numerical and computer proficiency
- Preferred background in cash handling or customer service
Susquehanna Community Bank is an Equal Opportunity Employer. Member FDIC. Equal Housing Lender.
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