Client Support Specialist

2 weeks ago


Beaver Springs, Pennsylvania, United States Susquehanna Community Bank Full time

Susquehanna Community Bank is looking for a committed Customer Service Representative to enhance our client engagement.

Position Type: Full-time

Overview: Are you enthusiastic about delivering outstanding service in the financial sector? At Susquehanna Community Bank, we prioritize fostering robust connections with our clients and providing tailored assistance. As a Customer Service Representative, your role will encompass managing client transactions, advocating for bank offerings, and ensuring meticulous record-keeping.

Key Responsibilities:

  • Execute client transactions including deposits, loan repayments, and currency exchanges
  • Advocate and clarify bank offerings to clients
  • Ensure precise maintenance of transaction records and documentation

Qualifications:

  • Exceptional communication abilities in person, over the phone, and through written correspondence
  • Capability to handle multiple tasks and resolve issues effectively
  • Meticulous attention to detail and precision
  • Strong numerical and computer proficiency
  • Preferred background in cash handling or customer service

Susquehanna Community Bank is an Equal Opportunity Employer. Member FDIC. Equal Housing Lender.



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