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Client Relations Specialist

2 months ago

Beaver, Pennsylvania, United States Brian Wozniak - State Farm Agent Full time
Job Overview

Benefits:

  • Attractive compensation package
  • Flexible working hours
  • Complimentary uniforms
  • Career advancement opportunities
  • Paid leave
  • Professional training and development

ROLE SUMMARY:
Brian Wozniak - State Farm Agent is on the lookout for a detail-oriented and proactive individual to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As an Account Associate - State Farm Agent Team Member, your meticulous nature, commitment to customer service, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a driven professional who excels in a fast-paced setting will create pathways for career growth and increased earnings. Our agency boasts over two decades of insurance expertise, offering avenues to explore agency ownership and other career paths within State Farm.


We are eager to harness your enthusiasm and marketing insights as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, following up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about insurance choices.
  • Employ exceptional communication skills to effectively meet customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service
  • Previous sales experience (whether in outside sales, retail, or telemarketing) is preferred
  • Ability to obtain Property and Casualty License
  • Ability to secure a Life/Health License
  • Capability to meet mutually established marketing objectives
  • Interest in promoting products and services tailored to customer needs
  • Positive demeanor and ability to collaborate effectively in a team

ADDITIONAL BENEFITS:

  • Base salary plus commission/bonus structure
  • Paid time off including vacation and personal/sick days
  • Potential for growth and advancement
  • Casual work atmosphere