Sales Counter Representative
2 weeks ago
As a Sales Counter Representative at Hajoca Corporation, you will play a vital role in providing exceptional service to our walk-in customers at our sales counters. Your focus will be on ensuring customer satisfaction and supporting sales operations.
Key Responsibilities:
1. Deliver outstanding sales and assistance to customers visiting our counter, prioritizing their needs and ensuring a positive experience.
2. Maintain and organize the counter sales area, ensuring merchandise is well-stocked, clean, and attractively displayed.
3. Assist customers with their purchases and inquiries, providing accurate information regarding product specifications, pricing, and availability.
4. Process sales orders efficiently and accurately at the counter.
5. Communicate any changes in customer accounts that may affect credit risk to the appropriate management.
6. Handle cash transactions and returns in accordance with company policies.
7. Collaborate with team members to enhance customer service, including answering phone calls and preparing orders for delivery.
Qualifications:
- High school diploma or equivalent required.
- 1-2 years of experience in customer service or sales, preferably in a retail or contractor sales environment.
- Familiarity with products offered at the Profit Center is advantageous.
Ideal Candidate Attributes:
- Exceptional customer service skills with strong verbal communication and active listening abilities.
- Comprehensive product knowledge, capable of recommending related items to customers.
- Ability to foster positive relationships with customers, vendors, and colleagues.
- Proficient in identifying customer needs and providing effective solutions.
- Knowledge of safety practices in a warehouse and material handling setting.
- Basic mathematical skills for processing transactions and inventory management.
Benefits:
Hajoca Corporation offers a competitive compensation package, including:
- Medical, dental, and vision coverage.
- Life insurance and long-term disability benefits.
- Paid time off, including vacation and holidays.
- 401(k) retirement plan with company contributions.
- Opportunities for professional development and training.
Hajoca Corporation is committed to diversity and inclusion in the workplace and is an Equal Opportunity Employer.
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