Community Relations Specialist

6 days ago


Gorham, Maine, United States Gorham House Full time
Job Summary

We are seeking a highly motivated and results-driven Community Relations Counselor to join our team at Gorham House. As a Community Relations Counselor, you will be responsible for leasing apartments, achieving move-in goals, and maintaining a positive image of the community with referral sources, residents, and staff personnel.

Key Responsibilities
  • Meet all expectations of meaningful contacts, leases, and occupancy.
  • Respond and follow-up with all walk-ins, phone-ins, and mail-ins in a timely and appropriate manner.
  • Secure the required number of budgeted move-ins and achieve net gains each month.
  • Develop and maintain a good working relationship with residents, families, and professional providers of care.
  • Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
  • Report all sales activity to the supervisor daily.
  • Assure every alternative is considered before closing a lead.
  • Treat each inquiry with value.
  • Maintain confidentiality of all pertinent information.
Requirements
  • No experience is needed, though previous sales experience in the senior housing industry is preferred.
  • You currently have a valid Driver's license.
  • You are detail-oriented and take pride in crossing T's and dotting I's.
  • You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
  • You excel at meeting deadlines and sales goals.
  • You have excellent computer skills and the ability to learn new software quickly.
Benefits

Senior Lifestyle offers a comprehensive benefits plan to eligible team members, including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.



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