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Client Relations Specialist at Berlin City Ford
2 months ago
Customer Support Representative for Berlin City Ford
About Berlin City Auto Group: Berlin City Auto Group is a collective of dealerships situated across Maine, New Hampshire, and Vermont. We foster a workplace culture that emphasizes diversity and collaboration, underpinned by our core values of Humility, Integrity, and Passion. Our mission is to provide outstanding customer service while cultivating a positive environment for our team members.
Position Summary:
- Handle incoming inquiries and build rapport with clients
- Coordinate appointments for the Sales Division
Key Responsibilities:
- Stay informed about the skills and knowledge necessary for the role
- Adhere to company guidelines and protocols
- Regularly execute assigned tasks to achieve set performance metrics
Qualifications:
- Minimum age of 18 years
- Ability to successfully complete a pre-employment background investigation
- Legally permitted to work in the United States
Ideal Candidate Profile:
- Experienced with CRM software
- Driven and results-oriented
- Exceptional customer service abilities
- Over 2 years of experience in Sales or customer service roles
- Professional demeanor with a strong work ethic
What We Offer:
- Competitive compensation
- Career advancement opportunities
- Paid training and certification programs
- Flexible work schedules
- Employee discounts
- A vibrant team environment
