Fitness Center Associate
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:
- Greet members, prospective members, and guests, providing a positive and welcoming experience.
- Handle all front desk related activities, including answering phone calls, checking members into the system, and facilitating updates to member accounts.
- Respond to member questions and concerns in a timely and professional manner.
- Assist in maintaining the neatness and cleanliness of the club.
- Complete daily assigned tasks and help with priority cleaning projects.
- Other duties and responsibilities as needed.
Requirements:
- Must be 18 years of age or older.
- High School diploma/GED equivalent required.
- Customer service background preferred.
- Basic computer proficiency.
- Punctuality and reliability are a must.
- Ability to work independently as well as part of a team.
- A positive, upbeat attitude and a passion for fitness and health.
Physical Demands:
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Equal Opportunity Employer:
Planet Fitness is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse workplace environment where everyone can thrive.
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