Operations Analyst

7 days ago


Cheyenne, Wyoming, United States Healthfirst Full time
Job Summary

We are seeking an experienced Operations Analyst to join our team at Healthfirst. The successful candidate will be responsible for tracking, reporting, analyzing, and summarizing operations data to support business decision-making.

Key Responsibilities
  • Complete daily, weekly, and monthly analysis, reports, summaries, and dashboards to provide insights into operations performance.
  • Support audit, compliance, and regulatory responsibilities by analyzing data and identifying trends.
  • Meet Service Level Agreement (SLA) guidelines for creating files, reconciling information, and executing system batches.
  • Analyze business processes, identify root causes, and provide data-driven insights and recommendations for process improvements.
  • Access and analyze data across multiple systems to identify areas of risk, complete root cause analysis, and develop recommendations to mitigate.
  • Participate in systems testing and validation for various operations systems.
  • Work directly with other teams or business units as a subject matter expert to ensure consistency and accuracy.
  • Write, maintain, and execute basic and complex data queries to generate required data sets.
Requirements
  • High School Diploma or GED from an accredited institution.
  • Experience with querying data using data tables and Microsoft Access, identifying risks, issues, and providing resolution options.
  • Experience working in Microsoft product suite, including Outlook, Word, PowerPoint, and Excel.
  • Manipulation and creation of Excel spreadsheets, including standardizing reports across multiple sheets, utilizing vLookups and functions/formulas, creating, using, and interpreting pivot tables, filtering, and formatting to generate desired results.
Preferred Qualifications
  • Bachelor's Degree from an accredited institution.
  • Work experience in health insurance or healthcare environment.
  • Knowledge of MHS and/or KIDS (State data system) preferred.
  • Working experience with Child Health Plus and/or Medicaid programs, regulations, and reimbursement.
  • Working experience with NYSOH or Federal Exchange.
  • Strong analysis and report development skills.
  • Ability to demonstrate effective verbal and written communication.
Benefits

Healthfirst offers a competitive compensation and benefits package, including medical, dental, and vision coverage, incentive and recognition programs, life insurance, and 401k contributions. We believe in providing a comprehensive benefits package to support the well-being of our employees.


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