Current jobs related to SIMON | IT Support Analyst - Cheyenne, Wyoming - Colas

  • Programmer Analyst

    1 month ago

    Cheyenne, Wyoming, United States University of Wyoming Full time

    Job Title: Programmer AnalystThe University of Wyoming is seeking a skilled Programmer Analyst to join our team. As a Programmer Analyst, you will be responsible for analyzing user requirements, designing, coding, testing, and maintaining software applications that enhance business operations.Key Responsibilities:Analyzing user requirements and designing...

  • Business Systems Analyst

    3 weeks ago

    Cheyenne, Wyoming, United States Edward Jones Full time

    Job DescriptionRole: Business Analyst(HealthCare)Job Summary:The Business Analyst will be responsible for evaluating data collected through task analyses, business processes, surveys, and workshops to prepare and deliver recommendations during the development process to enable the Agency's business needs.Key Responsibilities:Evaluate data collected through...

  • Behavior Analyst Residency Program

    1 month ago

    Cheyenne, Wyoming, United States Action Behavior Centers Full time

    Join Our Team as a Residency BCBAWe are seeking a highly motivated and dedicated Board Certified Behavior Analyst (BCBA) to join our team as a Residency BCBA. This is an exciting opportunity for a newly certified or experienced BCBA to grow their career and develop their skills in a dynamic and supportive environment.What We OfferA comprehensive relocation...

  • IT Process Analyst

    2 weeks ago

    Cheyenne, Wyoming, United States Prime Therapeutics Full time

    Job Title: Sr IT AnalystAt Prime Therapeutics, we're committed to delivering high-quality solutions that improve the lives of our members. As a Sr IT Analyst, you'll play a critical role in analyzing, evaluating, and redesigning business, IT, and operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design...

  • Transportation SAP Functional Analyst

    3 weeks ago

    Cheyenne, Wyoming, United States Gordon Food Service Full time

    Join Our Team as a Transportation SAP Functional AnalystGordon Food Service is seeking a skilled Transportation SAP Functional Analyst to join our team. As a key member of our GTS Transportation team, you will play a critical role in driving business process reengineering and standardization, leveraging a best-in-class technology platform.This is an exciting...

  • Senior Financial Planning

    4 weeks ago

    Cheyenne, Wyoming, United States Gordon Food Service Full time

    Senior Financial Planning & Analysis AnalystGordon Food Service is seeking a highly skilled Senior Financial Planning & Analysis Analyst to join our team. As a key member of our Finance department, you will be responsible for providing financial insights and analysis to support business decision-making.Key Responsibilities:Analyze financial data to identify...

  • Pharmacy Business Technical Analyst

    4 days ago

    Cheyenne, Wyoming, United States Intermountain Health Full time

    Job Title: Pharmacy Business Technical AnalystJob Summary:This position is responsible for sustaining business processes and processes impacted by data and systems in the Pharmacy Services team. The business analyst serves as the central point for interface changes for systems and data.Key Responsibilities:Develop and execute process improvements, reporting...

  • Senior Systems Analyst

    7 days ago

    Cheyenne, Wyoming, United States GovCIO Full time

    Job SummaryGovCIO is seeking a highly skilled Senior Systems Analyst to support our customer contract. This position will be fully remote within the United States and will work closely with business and technology teams to identify system requirements and provide technical expertise in system development and support.Key Responsibilities Coordinate with...

  • Senior Financial Analyst

    4 days ago

    Cheyenne, Wyoming, United States Oracle Full time

    Job SummaryThis position is responsible for defining business analysis and functional requirements, designing solutions, and implementing and maintaining Oracle Process Manufacturing (EBS) module applications.The Senior Applications Analyst (EBS) will work with various IT groups and business users to define, prioritize, and execute application enhancements...

  • Senior Security Compliance Analyst

    3 weeks ago

    Cheyenne, Wyoming, United States Lumen Inc Full time

    Job Title: Senior Security Compliance AnalystLumen Inc is seeking a highly skilled Senior Security Compliance Analyst to join our team. As a key member of our security team, you will be responsible for providing expert-level information security consulting services to our customers.Main Responsibilities:Advanced-level experience in the information security...

  • Manufacturing Project Manager

    7 days ago

    Cheyenne, Wyoming, United States Upstone Materials Inc. Full time

    Job Summary:We are seeking a highly skilled Manufacturing Project Manager to oversee the project management and supervision of our aggregate and asphalt plants in the Region. The successful candidate will be responsible for ensuring the safe and efficient operation of our manufacturing facilities, while also driving business growth and profitability.Main...

  • Business Operations Analyst

    4 days ago

    Cheyenne, Wyoming, United States Centene Corporation Full time

    Job Summary:As a Business Analyst IV at Centene Corporation, you will play a critical role in driving business growth and improvement. This position involves performing and leading various analysis and interpretation to link business needs and objectives for assigned functions and implementing process improvements.Key Responsibilities:• Lead the support of...

  • Real Estate Data Analyst

    3 days ago

    Cheyenne, Wyoming, United States Lumen Inc Full time

    About LumenLumen is a leading provider of digital infrastructure solutions, connecting people, data, and applications across the globe. Our mission is to ignite business growth by delivering innovative, secure, and efficient solutions that meet the evolving needs of our customers.The RoleWe are seeking a highly skilled Real Estate Analyst II to join our...

  • Pharmacy Business Technical Analyst

    4 days ago

    Cheyenne, Wyoming, United States Intermountain Health Full time

    Job SummaryThis position is responsible for sustaining business processes and processes impacted by data and systems in the Pharmacy Services team.The business analyst serves as the central point for interface changes for systems and data.Key ResponsibilitiesDevelop and execute process improvements, reporting and quality monitoring of processes, vendor...

  • Manufacturing Project Manager

    2 weeks ago

    Cheyenne, Wyoming, United States Colas Full time

    Job Summary:As a Manufacturing Project Manager at Colas, you will oversee the project management and supervision of various asphalt, recycle, and aggregate plants for the Region's manufacturing business. This role requires a strong business sense, mechanical aptitude, and excellent communication skills.Main Responsibilities:Embody the Company's safety...

  • Senior Financial Analyst

    2 weeks ago

    Cheyenne, Wyoming, United States Polaris Full time

    Job SummaryThis role serves as a key finance business partner to the Engineering organization, driving improvements in processes, systems, and financial planning. As a Senior Financial Analyst, you will focus on developing and implementing efficient methods for data extraction and analysis, collaborating with functional team members to identify opportunities...

  • Procurement Analyst

    4 days ago

    Cheyenne, Wyoming, United States Gordon Food Service Full time

    About the Role:Gordon Food Service is seeking a highly skilled Procurement Analyst to join our team. As a key member of our Indirect Procurement team, you will be responsible for driving the optimization of Source-to-Pay (S2P) processes and delivering a world-class experience for internal end users via S2P applications.Key Responsibilities:Maintain...

  • Digital Media

    1 week ago

    Cheyenne, Wyoming, United States Upstone Materials Inc. Full time

    Job SummaryAssist in the development and implementation of visually compelling and creative video, photo, and communications content that enhances business and employment branding initiatives.Simon's internship program provides first-hand exposure to industry operations, 1:1 mentorship, and networking opportunities to students in business, engineering, and...

  • Senior Data Analyst, Advanced Commitment Insights

    2 weeks ago

    Cheyenne, Wyoming, United States Vail Resorts Full time

    Job OverviewVail Resorts is seeking a highly skilled Senior Analyst to join its Analytics & Insights team. As a key member of this team, you will be responsible for leveraging proprietary data to drive strategic decision-making across the organization.Key Responsibilities:Design and develop reporting to inform executive and marketing stakeholdersLeverage...

  • Manufacturing Project Manager

    2 weeks ago

    Cheyenne, Wyoming, United States Upstone Materials Inc. Full time

    Job Summary:We are seeking a highly skilled and experienced Manufacturing Project Manager to lead our asphalt and aggregate operations in the region. The successful candidate will be responsible for planning, overseeing, and managing the project management and supervision of various asphalt, recycle, and aggregate plants.Main Responsibilities:Embody the...

SIMON | IT Support Analyst

3 months ago

Cheyenne, Wyoming, United States Colas Full time

Subsidiary: Simon

Simon is a subsidiary of Colas USA with operations throughout Colorado, Nebraska, South Dakota, and Wyoming. We specialize in aggregate, asphalt, and ready-mix concrete materials production, with expert teams providing high-quality asphalt paving, concrete, bridge, and utility construction services. Through strong local ties backed by global resources, we focus on quality and value to deliver the best products and services for our clients. What we do is bigger than construction – it is about connecting communities, building new roads to the future, and keeping the spirit of the pioneers alive and well. To learn more about Simon visit

Throughout Colas USA, we provide competitive pay, outstanding benefits, career advancement opportunities, professional education, and extensive training for every employee. We pride ourselves on upholding the highest standards of safety, environmental conservation, and ethical conduct as we strive to grow our infrastructure products and services through empowering and developing our people, fostering innovation, using new technology, and enhancing vertical integration at all levels of the company's value chain. To learn more about the Colas USA Family of Companies, please visit

Simon, and the rest of the Colas USA Family of Companies, is part of the Colas Group, the worldwide leader in transportation infrastructure construction and maintenance. For information on our international network visit

Job Summary:

The IT Support Analyst delivers both remote and on-site technical support to team members, ensuring seamless operation across the organization. As a key member of the frontline IT support team, the IT Support Analyst is responsible for the provisioning, installation, configuration, and ongoing maintenance of end-user hardware, software, and business applications. This role is crucial in maintaining system efficiency and delivering credible customer service to internal users, ensuring seamless operations and user satisfaction.

A successful candidate will excel in engaging with employees across all levels of the organization, strategically handle various tasks simultaneously, and efficiently handle service requests, incidents, and emergencies. They will thrive in both team environments and when working independently. Excellent communication skills are crucial, including the ability to follow up with direct supervisor, escalate issues when necessary, and prioritize tasks with a sense of urgency. With a solid focus on customer service and a genuine desire to help people, the candidate will ensure continuous monitoring and prompt resolution while keeping internal users informed of progress at every stage.

Main Responsibilities


• Embrace the Company's safety culture, actively support all safety initiatives, and adhere to defined accountabilities implemented by the Safety Steering and Continuous Improvement teams

• Support, promote, and practice the Company's core values, vision, and mission; follow code of ethics, workplace conduct, safety, and other established policies

• Level 2 Technical Support: Provide advanced technical support to end-users, handling escalated issues that cannot be resolved at the Level 1 support level. Resolving hardware and software issues with workstations, mobile devices, software, network equipment, and business systems via phone, email, virtual chat or in-person.

• Incident / Request Management: Manage and prioritize incoming incidents or service requests, ensuring timely resolution and effective communication with end-users. Ensure incidents and requests are responded to and resolved in accordance with Service Level Agreements (SLAs).

• User Training: Provide training and guidance to end-users on how to effectively and efficiently use hardware and software systems

• Inventory Management: Manage IT inventory, including tracking, monitoring, and replenishing hardware and software assets

• Software Installation: Install and configure software applications on computers, ensuring compatibility, and advanced troubleshooting of any installation issues

• Hardware Installation: Install and configure hardware components such as computers, printers, IP phones, IP cameras and other networking or IT devices

• Documentation: Maintain accurate records and documentation of IT assets, network configurations, troubleshooting procedures, and user manuals

• Special Projects: Assist with special IT projects such as system upgrades, network expansions, or software deployments as assigned

• Stay current with emerging technologies and software applications, continuously learning to provide effective user support

• Work closely with other departments to facilitate smooth communication and deliver consistent support throughout the organization

• Engage in the testing, debugging, configuration, and documentation of software to ensure optimal performance and reliability

This role requires flexibility in working hours, including the ability to perform tasks outside of regular business hours as needed, such as responding to urgent technical issues or completing after-hours maintenance.

Education:


• Associates degree or equivalent experience in Information Systems, Computer Science, or related field; Bachelor's degree preferred

• Relevant industry certifications, such as A+, Network+, Security+, etc. preferred

• Valid driver's license and ability to maintain acceptable driving record required

Skills:
  • 4+ years of experience working in a technical support role
  • Stellar customer service skills with the ability to clearly communicate complex technical concepts to individuals at all levels of the organization, both verbally and in writing, regardless of their technical background
  • Solid problem-solving skills, keen attention to detail, and the capability to organize and prioritize work efficiently
  • In-depth knowledge of Windows 10/11 and Microsoft 365 (Outlook, Word, Excel, Teams, etc.)
  • Demonstrated working knowledge of computer hardware, mobile devices, networking equipment, and peripherals
  • Ability to learn and adapt to new technologies and software applications quickly, staying up-to-date with emerging trends in the IT field
  • Ability to work both independently and as part of a team in a fast-paced environment, with strong accountability in effectively managing tasks under tight deadlines
  • A proactive mindset focused on identifying opportunities to improve processes, enhance user experiences, and increase overall efficiency
Physical Requirements:


• Regularly required to use hands to manipulate objects such as paperwork and office tools/equipment

• Frequently required to sit or stand for long periods working on a computer or related equipment

• Frequently required to stand; walk; sit; reach with hands and arms and stoop, kneel, crouch, or crawl

• Frequently required to communicate professionally in-person, over the phone, and via e-mail

• Occasionally required to lift and /or move up to 50 pounds with or without assistance

• Occasionally required to climb ladders and work from heights to install cables and/or peripherals

• Travel (up to 50%) with overnight stays away from home may be required to visit job sites and/or attend meetings

• Required to wear and maintain personal protective equipment (PPE) and follow safety guidelines when visiting job sites

Benefits and Perks:


• Choice of 3 Medical Plan Options

• Prescription Drug Coverage

• Dental and Vision Plans

• Flexible Spending Account or Health Savings Options

• Access to Telemedicine and Healthcare Advocacy Services

• Employee Assistance Program

• Life and AD&D Insurance

• Disability Insurance

• Paid Time Off and Paid Holidays

• 401(k) Savings Plan with Company Match

• Product and Service Group Discount Programs

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.

Colas Inc. and its subsidiaries are an Equal Opportunity Employer. For details on the specifics of this commitment, please click here to view the EEO document. If you are an individual with a disability and require a reasonable accommodation to:

  • to meet the requirements of the role in which you are applying
  • complete any part of the application process
  • access or use the online application process and need an alternative method for applying

Please contact Colas Inc. at or send an email to