Senior Technical Operations Specialist

6 days ago


San Diego, California, United States Centurum Full time
Job Overview

Centurum is seeking a highly skilled and experienced Senior Technical Operations Specialist to join our team in San Diego, CA. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

About the Role

We are looking for an individual with strong technical skills, excellent communication abilities, and a passion for delivering high-quality results. The successful candidate will have a proven track record of working in a fast-paced environment and demonstrating flexibility and adaptability in their work.

Responsibilities
  • Provide technical support and guidance to customers on a daily basis, ensuring prompt and effective resolution of issues.
  • Assist in the development and maintenance of laboratory standard operation procedures, ensuring compliance with Naval Information Warfare Center-Pac and CTB lab security policies.
  • Work closely with colleagues to ensure seamless execution of services and documentation for user support.
  • Enter and maintain OCC log, ensuring all pertinent information regarding lab activities is documented.
Requirements

To succeed in this role, you will need:

  • TWO years of experience working with MS-Excel, MS-Word and MS-Access.
  • TWO years of experience operating printers, fax machines and scanners;
  • Exceptional technical communication and troubleshooting skills.
  • Ability to work a second shift schedule (2pm to 10pm) and on occasion, work a graveyard shift schedule (10pm to 6am) when necessary.
What We Offer

In addition to a competitive salary range of $24-$25.50 per hour, we offer:

  • A comprehensive benefits package, including health insurance, dental insurance, basic life insurance, supplemental life insurance, dependent life insurance, long term disability insurance, vacation and sick leave, holidays, and retirement 401(k) plan.
  • The opportunity to work in a dynamic and supportive team environment.
Additional Information

This position requires a Secret US DoD security clearance and the ability to communicate effectively in English, both verbally and in writing. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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