Operations Supervisor

2 weeks ago


Denver, Colorado, United States Ninja Leisure LLC Full time
Job Overview

The Operations Supervisor plays a crucial role in the management structure of Ninja Leisure LLC. This position supports the General Manager and Assistant General Manager in the seamless operation of the facility, ensuring that all activities run smoothly and efficiently.

In addition to standard responsibilities, the Operations Supervisor may focus on specific areas such as sales, safety protocols, training initiatives, or social media engagement.

Key Responsibilities:
  • Manage keys and alarm codes; responsible for opening and closing the facility, including disarming and arming the security system.
  • Supervise cleaning, maintenance tasks, and oversee deliveries.
  • Implement and monitor daily operational procedures.
  • Ensure a clean and organized entrance area for guests.
  • Guide and assist cashiers and team members; delegate daily tasks effectively.
  • Assess staffing levels to enhance productivity, reduce costs, and ensure guest safety.
  • Train and mentor new team members to uphold company standards.
  • Deliver exceptional customer service; greet guests and assist with inquiries.
  • Collaborate with management to plan and execute marketing and promotional strategies.
  • Handle financial transactions, including bank deposits and balancing point of sale systems.
  • Respond to electronic communications and manage phone inquiries.
  • Oversee administrative tasks and maintain organized paperwork.
  • Ensure compliance with corporate policies and safety regulations among all employees.
Job Type:

Part-time

Benefits:
  • Employee discount available
Experience Level:
  • Minimum of 1 year in a similar role
Shift Availability:
  • 8-hour shifts
  • Day, evening, and morning shifts available
Weekly Availability:
  • Monday to Friday
  • Weekends as required
  • Weekends only options available
Qualifications:
  • Ability to thrive in a fast-paced environment.
  • Capacity to stand for extended periods.
  • Willingness to work nights, weekends, and holidays as needed.
  • Passionate about engaging with and assisting guests.
  • Must be at least 18 years old.
  • Provide quick and accurate service.
  • Excellent communication skills.
  • Supportive of fellow team members.
  • Ability to pass a background check, including credit, criminal, and employment history, in accordance with company policy.

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