Operations Supervisor

1 week ago


Denver, Colorado, United States Ninja Leisure LLC Full time
Job Overview

The Operations Supervisor plays a crucial role in the management structure. This position involves supporting the General Manager and Assistant General Manager in the seamless operation of the business, ensuring efficiency and effectiveness during various shifts.

In addition to general responsibilities, the Operations Supervisor may focus on specific areas such as sales, safety protocols, training initiatives, or customer engagement strategies.

Key Responsibilities:

  • Manage keys and security codes; responsible for opening and closing procedures, including the alarm system.
  • Oversee cleanliness, maintenance tasks, and delivery schedules.
  • Execute and supervise daily operational tasks.
  • Ensure a well-organized and welcoming entrance area.
  • Guide and support cashiers and team members; assign daily responsibilities.
  • Monitor staffing levels to optimize productivity and ensure guest safety.
  • Train and mentor new team members.
  • Deliver exceptional customer service; greet customers and assist with inquiries.
  • Collaborate with management to plan marketing and promotional efforts.
  • Handle financial transactions, including bank deposits and balancing cash drawers.
  • Respond to electronic communications and phone inquiries.
  • Manage administrative paperwork and other office-related tasks.
  • Ensure compliance with corporate policies and safety regulations among all employees.

Job Type: Part-time

Benefits:

  • Employee discounts available

Experience Level:

  • Minimum of 1 year in a similar role

Shift Availability:

  • 8-hour shifts
  • Day, evening, and morning shifts available

Weekly Availability:

  • Monday to Friday
  • Weekends as required
  • Weekends only

Requirements:

  • Ability to thrive in a fast-paced environment.
  • Capability to stand for extended periods.
  • Willingness to work nights, weekends, and holidays as needed.
  • Passionate about engaging with and assisting guests.
  • Must be at least 18 years old.
  • Provide prompt and accurate service.
  • Excellent communication skills.
  • Supportive of fellow team members.
  • Ability to pass a background check, if applicable, in accordance with company policy.

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