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Relationship Manager
2 months ago
We are seeking a highly motivated and experienced Senior Relationship Banker to join our team at East West Bank. As a key member of our commercial banking team, you will be responsible for building and maintaining long-lasting relationships with our clients, identifying new business opportunities, and delivering exceptional customer service.
Key Responsibilities- Client Relationship Management: Manage, retain, and acquire new clients through proactive relationship-building and strategic account planning.
- Business Development: Identify and pursue new business opportunities, including cross-selling and upselling existing products and services.
- Product Knowledge: Stay up-to-date on the bank's loan products, including commercial and industrial loans, real estate loans, and other financial solutions.
- Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Team Collaboration: Work closely with other team members and lines of business to offer the most appropriate products and services to customers.
- Education: High school diploma or general education degree (GED) required; Bachelor's degree preferred.
- Experience: 2+ years of customer service, sales, and MLO experience within the banking and/or financial services industry.
- Licenses: Series 6 and 63 investment and life insurance license.
- Skills: Strong financial acumen, communication skills, and proficiency in sales and service, including prospecting and networking.
The base pay range for this position is USD $23.00/Hr. - USD $28.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.