Relationship Manager
1 day ago
We're a mission-driven company that's changing the way people interact with software. Our goal is to empower individuals, teams, and companies to tailor their software to solve any problem and take on any challenge.
We're passionate about building a diverse and creative team that reflects the wide range of customers we serve. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply.
About The Role:The Relationship Manager is a key member of our Sales organization, working closely with cross-functional partners inside and outside of GTM. This individual owns the relationship with the accounts they cover, with a specific focus on retaining existing paid footprint and ensuring long-term success.
As part of this focus, Relationship Managers are measured on their book of business retention and ensuring predictable renewals happen in a timely manner.
What You'll Achieve:- Be a founding member of the Relationship Management Team, working with innovative customers to shape the future of our company.
- Be the first line of contact for all customer needs, summarizing key learnings back to leadership teams and forecasting a healthy and predictable revenue business for your territory.
- Gain insights from customer interactions to inform product development and elevate your skills as we tackle impactful challenges.
- Work with the CSM team to identify at-risk accounts and develop strategies to mitigate risk, ensure customer satisfaction, and secure renewals.
- 5+ years of experience in account management or renewal management, preferably in a high-volume environment.
- Ability to think systematically and operationally, with a focus on identifying and analyzing processes and workflows to service a large set of customers.
- Proven track record of meeting or exceeding renewal targets and revenue objectives.
- Strong negotiation, presentation, and closing skills.
- Ability to build strong relationships with customers and internal stakeholders.
- Excellent analytical and problem-solving skills.
This role requires the ability to communicate trends, risks, and recommendations to leadership and cross-functional teams to adjust operational strategies and lead the direction of the development of new retention initiatives.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers.
-
Relationship Manager
4 weeks ago
San Francisco, California, United States TBWA\Chiat\Day Full timeAbout UsWe're on a mission to revolutionize the way businesses interact with their customers. At Notion, we're passionate about building a company that's as diverse and creative as the millions of people we reach worldwide. Our team is dedicated to making software toolmaking ubiquitous, and we're looking for talented individuals to join us on this...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States Federal Home Loan Bank of Des Moines Full timeJob Title: Relationship ManagerAt Federal Home Loan Bank of San Francisco, we are seeking a skilled Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our members, providing them with exceptional client service, and identifying opportunities to deliver financial...
-
Relationship Manager
3 weeks ago
San Francisco, California, United States Manulife Full time{"title": "Relationship Manager", "content": "Job SummaryWe are seeking a skilled Relationship Manager to join our team. As a key member of our Strategic Relationship Management & Consulting team, you will be responsible for developing and maintaining strong relationships with advisors, TPAs, plan sponsors, and the JH team.Key ResponsibilitiesDevelop...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States HSBC Full timeUnlock Your Potential as a Relationship Manager at HSBCAt HSBC, we're committed to helping our clients achieve their financial goals. As a Relationship Manager, you'll play a critical role in building and maintaining long-term relationships with our High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients.Key Responsibilities:Acquire, maintain, and grow...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States HSBC Full timeAbout the RoleWe are seeking a skilled Relationship Advisor to join our Innovation Banking Division at HSBC. As a key member of our team, you will be responsible for servicing client accounts, cash management, and liquidity needs for venture-backed companies and their investors.Key ResponsibilitiesPartner with Relationship Managers to onboard new accounts...
-
Relationship Manager
2 weeks ago
San Francisco, California, United States Unlearn Full timeAbout UnlearnUnlearn is a technology company that is advancing artificial intelligence to power the future of medicine. Our purpose is to eliminate trial and error in medicine by innovating advanced machine learning methods to leverage generative AI in forecasting patient outcomes.The RoleWe are seeking a dynamic and mission-driven Relationship Manager to...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're a software company on a mission to empower individuals, teams, and organizations to create tailored solutions for any problem or challenge. Our goal is to make software development accessible to everyone.With a strong focus on design, craft, and collaboration, we've been working towards this vision since 2016. Our customers include renowned...
-
Relationship Manager
1 week ago
San Francisco, California, United States TBWA\Chiat\Day Full timeAbout UsWe're a mission-driven company that's changing the way people interact with software. Our goal is to empower individuals, teams, and organizations to tailor their software to solve any problem and take on any challenge.We've been working towards this vision since 2016, and we're proud to have customers like Pixar, Mitsubishi, Figma, Plaid, Match...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States Flow MD Full timeAbout FlowFlow is a leading provider of innovative Investor Lifecycle Management Platform solutions for private market funds. Our cutting-edge technology simplifies the complexities of raising and managing funds by seamlessly integrating networks, including General Partners, Limited Partners, Law Firms, Fund Administrators, and more, into one comprehensive...
-
Relationship Manager
1 week ago
San Francisco, California, United States Unlearn Full timeAbout UnlearnWe are a technology company advancing artificial intelligence to power the future of medicine. Our mission is to eliminate trial and error in medicine by innovating advanced machine learning methods to leverage generative AI in forecasting patient outcomes.The RoleWe are seeking a dynamic and mission-driven Relationship Manager to join our team....
-
Relationship Manager
4 weeks ago
San Francisco, California, United States HSBC Full timeAbout the RoleWe are seeking a skilled Relationship Advisor to join our Innovation Banking Division at HSBC. As a key member of our team, you will be responsible for servicing client accounts, cash management, and liquidity needs. This is an exciting opportunity to work with venture-backed companies and their investors, providing tailored solutions to meet...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States TBWA\Chiat\Day Full timeAbout UsWe're a mission-driven company that's changing the way people interact with software. Our goal is to empower individuals, teams, and companies to tailor their software to solve any problem and take on any challenge.We've been working towards this vision since 2016, and we've had the privilege of working with customers like Pixar, Mitsubishi, Figma,...
-
Relationship Manager
22 hours ago
San Francisco, California, United States Unlearn Full timeAbout UnlearnWe are a technology company advancing artificial intelligence to power the future of medicine. Our mission is to eliminate trial and error in medicine by innovating advanced machine learning methods and leveraging generative AI in forecasting patient outcomes.Our innovative work in AI today will reinvent how AI is applied in medicine tomorrow....
-
Relationship Manager
2 weeks ago
San Francisco, California, United States Unlearn Full timeRelationship ManagerWe are advancing AI to power the future of medicine. At Unlearn, our purpose is to advance artificial intelligence (AI) to eliminate trial and error in medicine. We are innovating advanced machine learning methods to leverage generative AI in forecasting patient outcomes, starting with the domain of clinical trials. Our innovative work in...
-
Relationship Manager
1 month ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're on a mission to empower individuals, teams, and organizations to create tailored software solutions that tackle complex challenges. Our goal is to make software toolmaking accessible to everyone, and we're committed to achieving this through focus, design, and craft.We've been working towards this vision since 2016, and we're proud to have...
-
Relationship Manager
1 month ago
San Francisco, California, United States Notion, LLC Full timeAbout UsWe're on a mission to empower individuals, teams, and organizations to create tailored software solutions that tackle complex challenges. Our goal is to make software toolmaking accessible to everyone, and we're committed to achieving this through focus, design, and craft.We've been working towards this vision since 2016, and we're proud to have...
-
Relationship Manager
3 weeks ago
San Francisco, California, United States HSBC Full timeAbout the RoleWe are seeking a skilled Relationship Advisor to join our Innovation Banking Division at HSBC. As a key member of our team, you will be responsible for servicing client accounts, cash management, and liquidity needs. This is an exciting opportunity to work with venture-backed companies and their investors, providing tailored solutions to meet...
-
Relationship Manager
4 weeks ago
San Francisco, California, United States Manulife and John Hancock Full timeAbout the RoleWe are seeking a highly skilled Relationship Manager to join our team. As a key member of our regional team, you will be responsible for developing and maintaining strategic relationships with advisors, TPAs, plan sponsors, and the JH team.Key ResponsibilitiesDevelop and maintain strong relationships with key stakeholders to drive business...
-
Relationship Manager
2 days ago
San Francisco, California, United States Flow MD Full timeAbout the RoleWe are seeking a highly motivated and experienced Relationship Manager to join our Client Coverage team at Flow MD. As a key member of our team, you will be responsible for developing and maintaining strong client relationships across our growing client base, with a focus on up-selling our products and driving high net retention rates.Key...
-
Relationship Manager
3 weeks ago
San Francisco, California, United States Manulife Full timeJob SummaryWe are seeking a highly skilled Relationship Manager to join our team at Manulife. As a key member of our Strategic Relationship Management & Consulting team, you will be responsible for developing and maintaining strong relationships with advisors, TPAs, plan sponsors, and internal stakeholders.Key ResponsibilitiesDevelop and execute strategic...
