Customer Service Representative
2 weeks ago
Position Overview: In this role, you will engage in a range of customer support activities, including managing checking and savings accounts, as well as processing transactions such as cashing checks. Your duties will also encompass maintaining accurate account records and performing various front-line responsibilities.
Key Responsibilities:
- Deliver exceptional customer service while addressing client inquiries and needs.
- Promote and cross-sell banking products and services to enhance customer satisfaction.
- Ensure accurate balancing of daily transactions and maintain compliance with banking regulations.
Work Environment: This position is primarily based in our Jefferson office, with the possibility of working at other locations as required.
Qualifications:
- High School Diploma or GED
- Strong customer service skills
- Proficient computer skills
- Ability to operate a ten-key calculator
- Familiarity with Microsoft Office Suite
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Customer Service Representative
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Customer Service Representative
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