Customer Operations Coordinator

2 weeks ago


Columbia, South Carolina, United States Mosquito Joe of Charleston and Columbia Full time
Job Overview

Benefits and Advantages:

  • Competitive compensation with opportunities for increased earnings.
  • Comprehensive benefits package including health and supplemental insurance.
  • Generous paid time off.
  • Casual work environment with provided apparel.
  • Paid training to develop valuable skills, regardless of prior experience.
  • A collaborative culture that emphasizes our core values: Excellence, Accountability, and Service.
  • Standard working hours from Monday to Friday, 8 AM to 5 PM.

About Mosquito Joe of Charleston and Columbia

We are a locally owned business dedicated to making outdoor spaces enjoyable again. Our services focus on outdoor pest control for both residential and commercial clients, effectively managing pests such as mosquitoes, ticks, and fleas. As part of the larger Mosquito Joe franchise network, we pride ourselves on our unique culture and commitment to service.


Role Summary

The Customer Operations Coordinator plays a vital role in supporting the business owner, office manager, customer service representatives, and routing managers. This position involves engaging with clients to address inquiries, concerns, and requests regarding our services and products. Strong communication skills and proficiency in data entry are essential for maintaining customer loyalty.


Key Responsibilities
  • Assist customer service representatives with the sales process through various channels.
  • Engage directly with clients via phone or email to address inquiries and resolve issues.
  • Establish new customer accounts.
  • Forward unresolved issues to the office manager.
  • Document customer interactions and transactions.
  • Maintain and update customer databases.
  • Support the recruitment and onboarding of new team members.
  • Complete tasks as assigned by the business owner and office manager.
Qualifications
  • High school diploma or equivalent.
  • Proficient in computer applications, including Google Mail and Microsoft Office Suite.
  • Typing skills are necessary.
  • Familiarity with administrative processes.
  • Experience in phone sales is preferred but not mandatory.
Essential Skills
  • Friendly and approachable demeanor with strong interpersonal abilities.
  • Excellent verbal and written communication skills.
  • Active listening capabilities.
  • Sales-oriented mindset with a focus on customer service.
  • Ability to adapt to changing situations.


  • Columbia, South Carolina, United States Mosquito Joe of Charleston and Columbia Full time

    Job OverviewBenefits and Perks:Competitive compensation with opportunities for increased earnings.Comprehensive benefits package including health and supplemental insurance.Paid time off for work-life balance.Casual work environment with provided apparel.Paid training to enhance skills and knowledge in the field.A collaborative and supportive workplace...


  • Columbia, South Carolina, United States Heritage Pools, LLC Full time

    Position OverviewThe Service Controller plays a crucial role in ensuring the smooth operation of our service delivery. This position involves a variety of responsibilities aimed at optimizing the efficiency of our service teams.Key ResponsibilitiesRoute Development: Create and manage daily and weekly schedules for Maintenance Technicians, Service...


  • Columbia, South Carolina, United States NextGen Global Resources Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at NextGen Global Resources. As an Operations Coordinator, you will play a critical role in ensuring the smooth day-to-day operations of our office and supporting our project management team.Key ResponsibilitiesReporting and Communication:...


  • Columbia, South Carolina, United States Aldi Full time

    About the RoleWe are seeking a highly organized and detail-oriented Operations Coordinator to join our team at ALDI. As an Operations Coordinator, you will play a critical role in supporting the operations of our National Services & divisional offices, ensuring the smooth running of our network of stores and warehouses.Key ResponsibilitiesCommunicate...


  • Columbia, South Carolina, United States ZephyrTech Full time

    We are seeking a highly organized and detail-oriented Industrial Operations Coordinator to join our team at ZephyrTech. As an Industrial Operations Coordinator, you will play a critical role in ensuring the smooth operation of our production processes.Key Responsibilities:Contact Management: Establish and maintain effective relationships with suppliers to...


  • Columbia, South Carolina, United States Heritage Pools, LLC Full time

    Position OverviewThe Service Controller plays a crucial role in the management and optimization of service operations. This position is responsible for coordinating daily activities of maintenance and service personnel to ensure efficient workflow and high-quality service delivery.Key ResponsibilitiesRoute Development: Create and manage daily and weekly...


  • Columbia, South Carolina, United States HomeGoods Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Backroom Operations Coordinator. In this role, you will be responsible for ensuring the efficient flow of merchandise onto the sales floor, maintaining a clean and organized store, and providing exceptional customer service.Key ResponsibilitiesMerchandise...


  • Columbia, South Carolina, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Retail Operations Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of inventory, maintaining a clean and organized store environment, and providing exceptional customer...


  • Columbia, South Carolina, United States Antwerpen Clarksville Autopark Full time

    Position OverviewAntwerpen Clarksville Autopark is in search of a dedicated Vehicle Operations Coordinator to manage the flow of vehicles at our dynamic dealership.About UsAt Antwerpen Clarksville Autopark, we pride ourselves on our unwavering dedication to customer satisfaction and exceptional service quality.Benefits We ProvideComprehensive Medical,...


  • Columbia, South Carolina, United States Oliver Gospel Mission Inc Full time

    Job OverviewPosition Title: Administrative Operations CoordinatorDepartment: OperationsClassification: Full-Time, ExemptReports To: Director of OperationsDirect Reports: NoneEffective Date: To Be DeterminedPosition SummaryThe Administrative Operations Coordinator plays a vital role in delivering administrative, clerical, and operational assistance to the...


  • Columbia, South Carolina, United States Marshalls Full time

    About the RoleWe are seeking a highly skilled and organized Retail Operations Coordinator to join our team at Marshalls. As a key member of our operations team, you will be responsible for ensuring the efficient processing and merchandising of inventory, while maintaining a high level of customer satisfaction.Key ResponsibilitiesInventory Management: Execute...


  • Columbia, South Carolina, United States Heritage Pools, LLC Full time

    Position OverviewThe Service Controller plays a crucial role in optimizing the efficiency of our service operations at Heritage Pools, LLC. This position involves a variety of responsibilities aimed at ensuring smooth daily operations and effective communication between field and office teams.Key ResponsibilitiesRoute Development: Design and organize daily...


  • Columbia, South Carolina, United States ManTech Full time

    Secure Our Nation, Ignite Your FutureAt ManTech International Corporation, we're seeking a motivated and career-oriented Logistics Analyst to join our team in a dynamic and diverse environment. As a key member of our team, you'll play a crucial role in providing technical administrative support and logistical expertise to our Intel Customer.Key...


  • West Columbia, South Carolina, United States Johnson Controls International Full time

    Job Summary:The HVAC Service Support Coordinator will play a critical role in ensuring the smooth operation of our service team. This individual will be responsible for managing daily tasks, coordinating with internal teams, and maintaining accurate records.Key Responsibilities:Task Management: Oversee and manage daily tasks, ensuring timely completion and...


  • West Columbia, South Carolina, United States Johnson Controls International Full time

    Comprehensive Benefits Package:~ Medical, Dental, and Vision Insurance~ Health Savings Account (HSA)~ Short-Term and Long-Term Disability Coverage~ Employee Assistance ProgramRole Overview:This position is pivotal in managing the scheduling and efficiency of service operations. The Service Operations Coordinator will ensure that all customer commitments are...


  • Columbia, South Carolina, United States JCW Full time

    A prominent financial services organization is seeking a Legal Operations Coordinator. In this capacity, the Coordinator will be instrumental in enhancing the operational efficiency of the legal department. This position encompasses a variety of generalist responsibilities related to the daily functions of all tiers within the legal team at JCW.This position...


  • West Columbia, South Carolina, United States CAPITOL BRIDGE, LLC Full time

    Job Title: Operations Project Coordinator (On-Site Call Center)Job Description Capitol Bridge LLC is in search of a skilled OPERATIONS PROJECT COORDINATOR to enhance our leadership team. The Operations Project Coordinator will be required to be present on-site daily and will manage all facets of daily call center functions for various contracts as designated...


  • Columbia, South Carolina, United States Prisma Health Full time

    Transforming Healthcare TogetherJob SummaryWe are seeking a highly skilled Care Management Support Specialist to join our team at Prisma Health. As a key member of our Care Coordination Department, you will play a vital role in supporting the day-to-day operations and reporting requirements of our team.Key ResponsibilitiesProvide administrative and technical...


  • Columbia, South Carolina, United States Whole Foods Market Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Team Lead at Whole Foods Market. As a key member of our leadership team, you will be responsible for leading and executing our Customer Service & E-Commerce programs, ensuring a seamless and exceptional customer experience across all channels.Key...


  • Columbia, South Carolina, United States Mentor Community Services Full time

    About the RoleMentor Community Services, a leading provider of home and community-based specialized health care, is seeking an experienced Administrative Support Specialist to join our mission-driven team.Key ResponsibilitiesProvide administrative support to management, including scheduling, travel planning, and routine correspondence.Coordinate work plans,...