Receptionist

4 days ago


Concord, New Hampshire, United States Community Action Program Belknap-Merrimack Counties Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at the Community Action Program of Belknap-Merrimack Counties. As a Receptionist, you will be the first point of contact for visitors and callers, providing exceptional customer service and ensuring a positive experience for all stakeholders.

Key Responsibilities
  • Greet visitors and direct them to staff or service areas
  • Operate the telephone system, answering and screening calls
  • Record and relay information, maintaining accurate and up-to-date records
  • Maintain the lobby, mail room, kitchen, and conference room areas, ensuring a clean and organized environment
  • Perform a variety of clerical duties, including filing, sorting, and distributing mail
  • Receive and forward faxes, ensuring timely and secure delivery
  • Prioritize and manage incoming and outgoing correspondence, including email and mail
  • Maintain electronic and paper records, ensuring easy access to information
  • Monitor and order office and kitchen supplies, maintaining a well-stocked and efficient environment
Agency Responsibilities
  • Be committed to the Agency's Mission, Vision, and Values
  • Provide positive, prompt, and quality assistance to all CAPBM stakeholders
  • Maintain adequate knowledge of all CAPBM programs to make referrals
  • Maintain professional boundaries and confidentiality
  • Present a professional and positive image as a representative of CAPBM
  • Follow established policies and procedures and comply with all safety requirements
Benefits
  • Paid Time Off - Earn up to four weeks in your first year
  • Paid Holidays - 12 per year
  • Health Insurance (with Free Dental and Vision)
  • Health Reimbursement Account
  • Health Insurance Buyout
  • Voluntary Dental Insurance
  • Voluntary Vision Insurance
  • Voluntary Flexible Spending Accounts (FSA & DCA)
  • Employer paid Life Insurance
  • Employer paid Short and Long Term Disability Insurance
  • Voluntary Accident & Critical Illness Insurance
  • Voluntary 403(b) with 5% Employer Match After One Year
  • Employee Assistance Program (EAP)
  • Mileage Reimbursement
  • Federal Student Loan Forgiveness Program


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