Office Support Specialist
2 weeks ago
Objective: Provide essential support to the administrative team in various tasks and responsibilities. Welcome residents, families, staff, and business partners in a professional manner.
Qualifications and Responsibilities:
- High school diploma with specialized training in word processing.
- At least two years of experience in a similar role.
- Proficient in English to meet communication and documentation needs, with or without reasonable accommodations.
- Maintain a professional appearance in accordance with the facility's dress code.
- Fulfill all licensing and certification requirements relevant to this position.
- Capable of performing all essential job functions safely, with or without reasonable accommodations.
- Adhere to the facility's drug testing and substance abuse policies.
Supervision:
Given: None
Received: Executive Director
Key Duties:
- Provide clerical assistance to administrative personnel and residents.
- Handle incoming calls and manage the switchboard as necessary. Cover breaks for the receptionist during designated times.
- Organize and facilitate new employee orientation, including procuring necessary supplies.
- Conduct follow-ups with employees through a questionnaire after two weeks of employment.
- Assist employees with benefits enrollment and provide information regarding eligibility.
- Maintain up-to-date personnel files for all employees.
- Prepare identification badges for new hires and order business cards as needed.
- Oversee payroll adjustments related to employee status changes.
- Manage training programs and in-services, including Healthcare Academy and Dementia by Day.
- Update the emergency contact system with employee and resident phone numbers, as well as maintain the Staff Directory.
Employee Benefits:
- Medical, Dental, and Vision insurance available after 30 days of employment.
- Company-sponsored Life Insurance.
- Paid vacation and holidays.
- Short and Long-Term Disability coverage.
- 403(b) Retirement Plan with company matching contributions after two years of full-time service.
- Direct Deposit for payroll.
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