Customer Service Ambassador

4 days ago


Minneapolis, Minnesota, United States Pizza Luce Full time
About Pizza Luc

Pizza Luc is a renowned pizza restaurant chain in Minnesota, serving up delicious food made from fresh ingredients and original recipes since 1993. We take pride in our award-winning pizza and exceptional guest service, and we're committed to a quality work environment and supporting our community and local arts and music.

Job Summary

We're seeking enthusiastic and experienced individuals to join our team as Customer Service Support Staff. As a key member of our team, you'll provide exceptional customer service, work collaboratively with colleagues, and contribute to a positive and inclusive work environment.

Responsibilities
  • Greet customers with warmth and sincerity, ensuring a positive first impression.
  • Help customers navigate the menu, answer questions, and make recommendations to enhance their dining experience.
  • Address customer issues or concerns promptly and professionally, resolving problems to the customer's satisfaction.
  • Answer phones, enter customer food orders into the POS system, and assist delivery drivers with packing and labeling.
  • Work collaboratively with servers, bartenders, hosts, bussers, and other team members to deliver an exceptional customer service experience.
  • Perform miscellaneous cleaning tasks and other side work as needed to maintain a clean and safe environment.
Requirements
  • Command of the English language.
  • Ensures every guest has a complete Pizza Luc experience.
  • Upbeat and friendly personality.
  • Previous customer service and restaurant experience is a plus.
  • Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.
  • Able to stand for 10 hours and lift 40 lbs.
  • Must have a team attitude and be alert to the needs of co-workers and guests.
What We Offer
  • FREE on-the-shift meals.
  • Employee discount at your main store.
  • A supportive environment committed to work/life balance.
  • Enjoy fun company parties & events.
  • Eligibility for paid days off.
  • Health, Dental, Vision & Accident Insurance.
  • Medical & Dependent Care FSAs.
  • 401k Retirement Plan with company match.
  • Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving - our restaurants are CLOSED on these holidays.
  • Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day.
  • The rich and diverse culture.
  • On-the-job training and development at a company with a good reputation in the industry.
Equal Opportunity Employer

Pizza Luc is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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