Customer Service Ambassador
1 month ago
About the Role:
Pizza Lucé is seeking a highly motivated and enthusiastic Customer Service Support Staff to join our team. As a key member of our support staff, you will play a vital role in providing exceptional customer service to our guests by supporting your co-workers in their roles.
Key Responsibilities:
- Greet customers in a timely and welcoming manner.
- Help customers navigate the menu and answer questions or make recommendations.
- Address customer issues or concerns promptly and professionally.
- Answer phones and enter customer food orders into the POS system.
- Assist delivery drivers with packing cold items and labeling.
- Work collaboratively with servers, bartenders, hosts, bussers, and others to deliver an excellent customer service experience.
- Perform miscellaneous cleaning tasks and other side work as needed.
Requirements:
- Command of the English language.
- Ensures every guest has the complete Pizza Lucé experience.
- Upbeat and friendly personality.
- Previous customer service and restaurant experience is a plus.
- Knowledge of basic restaurant hospitality and a fully engaged, service-minded attitude.
- Able to stand for 10 hours and lift 40 lbs.
- Must have a team attitude and be alert to the needs of co-workers and guests.
About Pizza Lucé:
Pizza Lucé is a proud and dedicated employer, committed to a quality work environment and supporting our community and local arts and music. We serve up awesome food made from fresh ingredients, original recipes, and happy team members. We are strongly dedicated to the diversity of our vegetarian, vegan, and gluten-free menu items.
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