Customer Experience Specialist
6 days ago
We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at LBA Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.
Key Responsibilities- Guest Service
- Greet and register guests, provide room assignments, and maintain guest privacy
- Promote and sell hotel services and amenities
- Offer to take future reservations and provide recommendations for alternate same-brand products
- Front Office Operations
- Manage front desk operations, including cash handling and credit card processing
- Maintain accurate records and reports, including guest information and hotel operations
- Assist with guest issues and concerns, maintaining a professional and hospitable attitude
- Communication and Teamwork
- Communicate effectively with guests, colleagues, and management
- Collaborate with other departments to ensure seamless guest service and hotel operations
- Education and Experience
- High school diploma or equivalent required; degree in hospitality or related field preferred
- Previous experience in customer service, hospitality, or related field
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and conflict resolution skills
- Proficiency in computer systems, including property management systems
- Physical Demands
- Ability to stand for long periods, walk, and lift up to 30 pounds
- Ability to see, hear, and speak clearly
This position requires a flexible schedule, including evenings, weekends, and holidays. The ideal candidate will be able to work independently and as part of a team, with a strong focus on providing exceptional guest service and ensuring a seamless hotel operation.
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Customer Experience and Sales Specialist
1 week ago
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Customer Experience Specialist II
1 day ago
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Customer Experience Specialist
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Customer Experience Specialist
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Customer Experience Representative
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Customer Experience Manager
2 days ago
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Customer Experience Resolution Specialist
1 week ago
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Airport Customer Experience Specialist
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Senior Library Service Specialist
2 days ago
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Customer Experience Representative
1 week ago
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Customer Experience Representative
7 days ago
Houston, Texas, United States Natran Green Pest Control Full timeJob OverviewPosition: Entry-Level Customer Experience SpecialistAbout Us:At Natran Green Pest Control, we prioritize delivering outstanding pest management solutions that are safe for families, pets, and the environment. As a Customer Experience Specialist, you will be part of a vibrant and supportive team where your enthusiasm will be valued. This role...
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Customer Experience Representative
7 days ago
Houston, Texas, United States Natran Green Pest Control Full timeJob OverviewPosition: Entry-Level Customer Experience SpecialistAbout Us: At Natran Green Pest Control, we pride ourselves on delivering outstanding pest management solutions that prioritize the well-being of families, pets, and the environment. As a Customer Experience Specialist, you will be part of a vibrant and supportive team where your enthusiasm and...
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Senior Library Service Specialist
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Houston, Texas, United States City of Houston Texas Full timeAbout the Role:Houston Public Library (HPL) is seeking highly skilled and customer-focused individuals to work as Senior Library Service Specialists in our Neighborhood Libraries.Key Responsibilities:Provide exceptional customer service to patrons, responding to their needs and resolving issues in a timely and professional manner.Communicate effectively with...
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Customer Engagement Specialist
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Customer Service Specialist
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Customer Experience Analyst II
1 month ago
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