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Customer Service Specialist

2 months ago

Houston, Texas, United States Jenis Splendid Ice Creams LLC. Full time
Jeni's Splendid Ice Creams is seeking a Customer Service Specialist

At Jeni's Splendid Ice Creams, we are on the lookout for a passionate Customer Service Specialist to enhance our team in Houston Heights. If you have a love for ice cream and a commitment to delivering exceptional service, this position could be an excellent fit for you.

Key Responsibilities:
  • Oversee shifts and manage stock levels effectively
  • Mentor and guide team members
  • Ensure seamless operations and outstanding customer experiences
Essential Qualities of a Customer Service Specialist:
  • Availability for full-time work, including evenings and weekends
  • Excellent customer service abilities and a friendly demeanor
  • Strong communication skills and a solid work ethic
  • Capability to maintain composure under pressure
  • Skilled in operational tasks and team delegation
  • Committed to fostering team morale and community engagement
What We Offer:
  • Competitive hourly wage plus tips
  • Full-time schedule with paid time off benefits
  • 401k matching and opportunities for sabbaticals
  • Volunteer days, employee discounts, and career advancement

If you are eager to contribute positively to your community while enjoying the delightful world of ice cream, consider this opportunity with Jeni's. We value diversity, resilience, and empathy within our workforce.

*Please be assured that we have implemented safety protocols in our shops to ensure the well-being of our team and customers during these times.