Customer Service Liaison
3 days ago
Newbern Excel is seeking a Client Relations Specialist to join our team. In this role, you will be responsible for building strong relationships with clients and ensuring their needs are met.
Job DescriptionAs a Client Relations Specialist, you will work closely with our on-site event marketing and advertising team to develop and execute our overall client marketing efforts. You will be responsible for assisting customers with any questions they may have in regards to the client, their products and their services offered.
You will also be required to participate in product/service knowledge training on behalf of management, execute sales presentation directives and standards to team members, and gain knowledge of marketing and branding strategy of all new clients the company acquires.
About the RoleThe ideal candidate will have a proven ability to set and achieve goals, as well as a competitive drive and confidence to succeed in a company. You will be responsible for ensuring the highest level of sales and customer service, resulting in increased productivity and achieving goals.
You will also be required to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment.
Key Responsibilities-
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