Customer Service Liaison

2 days ago


Plano, Texas, United States Newbern Excel Full time
Newbern Excel is seeking a highly motivated Customer Service Liaison to join our team. Estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience.

The successful candidate will be responsible for executing sales and marketing advertising plans and operational functions to company standards. This includes participating in product/service knowledge training on behalf of management, executing sales presentation directives and standards to team members, and assisting customers with any questions they may have regarding the client, their products, and services offered.

A key part of this role is relationship-building between the customer service liaison and customers. The ideal candidate will have a proven ability to set and achieve goals, competitive drive, and confidence to succeed in a company. They should also be able to develop relationships with customers and coworkers, positively and proactively handle customer concerns, prioritize multiple tasks in a fast-paced environment, and quickly learn new procedures and processes.

The benefits of working as a Customer Service Liaison at Newbern Excel include opportunities for career advancement within any and all departments, a comprehensive suite of benefits provided a-la-carte and 401K retirement plans, ongoing training and professional development, a supportive and collaborative work environment, and competitive commission pay rates.

Newbern Excel is an equal opportunity employer and is committed to fostering diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. This position requires in-office training daily, therefore remote positions are not available at this time.

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