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Accounts Receivable Analyst

2 months ago

WinstonSalem, North Carolina, United States TEKsystems Full time

Job Overview:

The Credit Analyst plays a crucial role in managing customer accounts, ensuring timely collection of outstanding invoices, and providing exceptional support to clients, sales teams, and internal departments. This position involves the meticulous reconciliation of accounts receivable to maintain a healthy financial portfolio.

Key Responsibilities:

  • Addressing inquiries from both external and internal customers through various communication channels in a dynamic and complex environment.
  • Proactively pursuing overdue invoices by reaching out to clients through phone, email, or online platforms.
  • Conducting detailed reconciliations of intricate accounts and facilitating the resolution of customer disputes by collaborating with relevant departments regarding billing issues.
  • Demonstrating advanced organizational, technical, and communication skills to effectively prioritize and resolve customer concerns, ensuring prompt payment.
  • Performing daily and monthly account reconciliations, including maintaining spreadsheets such as cash logs.
  • Processing payments received via credit cards and coordinating with a centralized cash application team for accurate account updates.
  • Reviewing and preparing customer refunds for duplicate payments, overpayments, and erroneous transactions.
  • Generating weekly aging reports and prioritizing accounts based on their overdue status.
  • Conducting account assessments for credit approvals.
  • Negotiating payment arrangements with clients as necessary.
  • Training new team members on standard operating procedures and daily responsibilities.

Required Skills:

Proficiency in accounts receivable management, cash application processes, collections, invoicing, and advanced Microsoft Excel skills. Familiarity with bill of lading, proof of delivery, EDI systems, write-offs, deductions, reconciliations, and SAP software, including SAP S/4 HANA.

Experience Level:

Entry Level

About TEKsystems:

TEKsystems is a leader in transformation, partnering with clients to harness innovative ideas and solutions in a rapidly evolving landscape. With a workforce of 80,000 professionals, we collaborate with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia. Our expertise spans Full-Stack Technology Services, Talent Services, and practical applications, enabling us to work alongside forward-thinking leaders to drive impactful change. TEKsystems is part of the Allegis Group and is committed to fostering an inclusive workplace, considering all applications without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.