Customer Support Technician

2 weeks ago


Houston, Texas, United States Supply Technologies Full time
Job Overview

At Supply Technologies, a leader in supplier management and logistics, we are looking for a dedicated Service Technician to join our dynamic team. Our company excels in providing innovative solutions for inventory management across various sectors.

Position Summary:

The Service Technician plays a crucial role in maintaining customer relationships and ensuring satisfaction. This position involves managing Vendor Managed Inventory (VMI) systems, which includes:

  • Scanning and prioritizing customer orders on-site.
  • Verifying shipment accuracy.
  • Delivering products to client locations.

Additionally, the Service Technician may assist in warehouse operations, including receiving goods and preparing orders for shipment.

Key Qualifications:

  • Possession of a valid driver's license with a clean driving record.
  • Strong communication abilities.
  • Basic math and problem-solving skills.
  • Physical capability to lift up to 50 pounds.
  • Proficiency in computer usage, including email and order entry systems.
  • Willingness to travel up to 25% of the time.

Preferred Experience:

  • Minimum of 1 year in the fastener industry, with knowledge of fasteners and industrial distribution products.
  • At least 1 year of experience in outside sales.

Our Core Values:

At Supply Technologies, we believe in:

  • Integrity: Upholding honest and ethical practices in all interactions.
  • Continuous Improvement: Embracing curiosity and innovation to enhance our services.
  • Customer Focus: Prioritizing customer needs and delivering effective solutions.
  • Collaboration: Fostering teamwork and valuing diverse perspectives.

Career Development:

We are committed to your professional growth and will support you in navigating your career path within our organization.

Supply Technologies is an equal opportunity employer, promoting diversity and inclusion in the workplace.

Job Type: Full-time

Benefits Offered:

  • Medical, dental, and vision insurance
  • Life insurance and 401(k) plan
  • Pension plan and paid time off
  • Referral program and tuition reimbursement
  • Employee assistance programs

Work Environment: On-site



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