Field Support Technician
2 weeks ago
Job Overview:
The Field Support Technician is responsible for provisioning and maintaining end-user computing devices, including desktops, laptops, tablets, mobile phones, and peripheral devices such as printers, scanners, and fax machines.
This role involves installing and troubleshooting hardware, software, and network issues, while escalating to the appropriate department with precise information and providing technical guidance.
Key Responsibilities:
This position is a temporary role with the potential for permanent placement. Candidates must be local to the area to be considered.
We are specifically seeking a technician who will travel to various locations to address any technical challenges that may arise.
A minimum of 5-10 years of experience is required.Essential Qualifications:
A proven record of excellent customer service, outstanding written and verbal communication skills, the ability to prioritize tasks effectively, and strong time management skills are essential.
The candidate must be willing to travel and provide support to multiple locations.
We are looking for an IT Generalist with expertise in desktop hardware and software, telecommunications, wired and wireless networks, printing devices, and mobile devices (both iOS and Android).
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