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Customer Support Technician

2 months ago

Houston, Texas, United States PIRTEK Full time

PIRTEK, a leader in on-site hydraulic and industrial hose replacement services, is seeking a dedicated Part-Time Shop Assistant.

Position Overview:

As a Shop Assistant at PIRTEK, you will play a vital role in supporting our service center operations. We are in search of candidates who possess exceptional communication abilities and a strong commitment to customer satisfaction. If you have a knack for mechanics and enjoy engaging with customers, this opportunity could be the right fit for you.

Key Responsibilities:

  • Manage Deliveries and Pickups
  • Maintain Cleanliness and Organization
    • Ensure product inventory is systematically organized
    • Uphold shop cleanliness and order
  • Provide Excellent Customer Service
    • Welcome customers and handle phone inquiries
    • Prepare invoices and process customer payments
  • Assist in hose fabrication tasks
  • Support special projects including vehicle upfitting and shop organization
Required Qualifications:
  • High School Diploma or equivalent
  • Mechanical aptitude
  • Strong communication skills
  • Positive demeanor
  • Self-driven
  • Valid driving record
Benefits Offered:
  • Competitive hourly wage based on experience
  • Comprehensive training programs
  • Opportunities for career growth
Join us at PIRTEK, where we are committed to delivering exceptional service while fostering a culture of integrity and community engagement. Our franchisees are dedicated to your success, and many team members advance to management roles or even franchise ownership.

Be part of a dynamic team that values innovation and excellence in service delivery.