Healthcare Customer Service Specialist

2 weeks ago


Sartell, Minnesota, United States PSG Global Solutions Full time

Join Our Team as a Healthcare Customer Service Specialist

At PSG Global Solutions, we are seeking a dedicated Healthcare Customer Service Specialist to provide exceptional support in the healthcare sector.

Key Responsibilities:

  • Deliver outstanding customer service in a dynamic environment.
  • Handle incoming calls and respond to inquiries via email, ensuring customer satisfaction.
  • Engage with patients directly to assist with insurance-related questions.
  • Update and maintain accurate patient demographic records.
  • Achieve performance targets and meet established goals.
  • Document customer interactions and accurately identify issues related to inquiries.

We value your commitment to excellence and look forward to your contribution in enhancing our customer service experience.



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