Healthcare Customer Service Specialist
2 weeks ago
Join Our Team as a Healthcare Customer Service Specialist
At PSG Global Solutions, we are seeking a dedicated Healthcare Customer Service Specialist to provide exceptional support in the healthcare sector.
Key Responsibilities:
- Deliver outstanding customer service in a dynamic environment.
- Handle incoming calls and respond to inquiries via email, ensuring customer satisfaction.
- Engage with patients directly to assist with insurance-related questions.
- Update and maintain accurate patient demographic records.
- Achieve performance targets and meet established goals.
- Document customer interactions and accurately identify issues related to inquiries.
We value your commitment to excellence and look forward to your contribution in enhancing our customer service experience.
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