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Part-time Teller/Customer Service Representative

2 months ago

Sartell, Minnesota, United States Great River Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Part-time Teller/Customer Service Representative to join our team at Great River Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our credit union services.

Key Responsibilities
  • Customer Service: Greet and welcome members in a courteous, professional, and timely manner.
  • Transaction Processing: Provide prompt, accurate, and efficient transactions, including teller, vault, and member service transactions.
  • Relationship Building: Build relationships by understanding member needs and offering tailored product and service solutions.
  • Sales and Marketing: Present and sell Credit Union services and products to meet members' financial needs.
  • Team Support: Support the New Account Specialist team in setting up electronic services and welcoming new members.
  • Professional Development: Learn and use various programs for daily transactions while following established policies and procedures.
  • Teamwork: Maintain a positive attitude and work effectively as part of a team.
Qualifications
  • Core Values: Understand, endorse, and promote the Mission and Core Values of Great River Federal Credit Union, including Unity, Innovation, Community, Authenticity, Relationship, and Empowerment.
  • Leadership: Demonstrate leadership by setting a positive example, maintaining confidentiality, building strong relationships, and upholding honesty and integrity.
  • Communication: Possess strong verbal and written communication skills, with proactive collaboration across departments.
  • Bilingual: Bilingual is preferred.
Benefits
  • Industry-leading 401k match: 7% match
  • Paid Holidays: Including your birthday
  • Vacation and Sick Time: Paid vacation, sick, and paid volunteer time
  • Well-being Program: A comprehensive well-being program
  • More: And many more benefits

Great River Federal Credit Union is an Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities, and all Protected Classes.