Director, K-12, Strategic Account Manager
1 month ago
This is a Director, K-12, Strategic Account Manager Remote position.
About the Team
The Northeast K-12 team at The College Board is a dynamic, high-energy team focused on expanding opportunity for students by partnering with educators in high schools, school districts, and state departments of education.
We sit within State & District Partnerships (100+ staff), a highly engaged group that works to provide opportunities to students through promoting the use of College Board programs and services including assessments (SAT, PSAT, & AP), BigFuture and College Board Search.
Job Summary:
As a Director of K-12, you are directly responsible for managing relationships with key stakeholders at schools, districts, states, and/or associations within an assigned territory.
Your ability to build deep and meaningful relationships within this community plays a critical role in the region's and the division's ability to meet goals related to expanding access to College Board programs.
When K-12 leaders in your territory have the information they need to select and implement College Board programs that will best serve their students, it's because of your expertise, clear communication, ability to analyze and distill data, and skill to build strategic partnership plans that advance student success.
Responsibilities:
- Develop Strategy and Approach to Partnerships with Districts and/or States (50%).
- Proactively apply understanding of full K-12 educational landscape in your assigned territory to develop & execute a state or district strategy plan in consultation with the Regional Vice President, K-12 Executive Director, Senior Director, and other departments, as necessary.
- Consistently build and maintain account management planning processes and business review with each assigned account.
- Deeply understand state- and district-specific opportunities and problems to provide data-driven, personalized solutions that meet state and district needs, with the goal of maintaining and growing business across your assigned territory.
- Independently analyze and identify trends using College Board data sources in an assigned territory to develop recommendations for strategy that align to the larger state and regional goals.
- Independently develop & execute account and state (where applicable) strategies balancing a growth orientation with a focus on service-model implementation, and guiding/directing peer or junior colleagues where appropriate.
- Work in partnership with regional staff members on strategies for increasing volumes, driving growth and ensuring the appropriate training and/or implementation plans are executed on.
- Set and track progress towards meeting ambitious goals that expand post-secondary opportunities for students.
- Develop and deliver a secure sales pipeline by using data strategically to align College Board programs/services with state/district partner priorities.
- Plan & conduct in-depth, sometimes customized, workshops and professional development programs for K-12 constituent groups.
- Manage implementation of state contracts and service/support models when applicable.
- Manage Complex External Relationships and Internal Relationships (30%).
- Build and maintain strong relationships with appropriate contacts/decision-makers at external organizations, superintendents, and key state agency or district staff in large and complex districts and/or states to drive yield and adoption across states and influential districts.
- Partner with colleagues both within region and across SDP to strengthen collective work (e.g., identify interdependencies and strategic opportunities).
- Based on your portfolio, provide coaching and support to junior staff members on account strategy.
- Execute Internal Processes & Manage Regional Projects (20%).
- Utilize Salesforce CRM for account management, to monitor progress toward goals, to manage state/district account plans, and for proactive opportunity and task management.
- Lead or manage divisional or regional projects assigned by leadership.
Qualifications:
At least 8 years of relevant and progressive experience in education or a related field; direct experience in assessment, curriculum, or student achievement initiatives strongly preferred.
A passion for education and deep commitment to The College Board's mission of promoting educational equity, access, and excellence for students of all backgrounds.
Achievement orientation, with evidence of setting and attaining goals.
A demonstrated ability to build deep and meaningful relationships, to influence others to action, and to effectively handle multiple situations simultaneously.
Excellent verbal and written communication skills, including developing and leading presentations, and ability to analyze and succinctly summarize key data points to present key findings to constituents.
Strong organization and prioritization skills and the proven ability to move forward multiple time-sensitive projects in concert, both independently and as a member of the team.
Strong computer literacy, including Microsoft applications.
A willingness & ability to travel extensively, at least 40% but may vary based on territory assignment.
A valid driver's license and willingness to drive.
A Bachelor's degree.
Experience using customer relationship management system like Salesforce (preferred).
Benefits and Compensation:
The hiring range for a new employee in this position is $80,000 to $College Board differentiates salaries by location so where you live will narrow the portion of this range in which you can expect a salary.
Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of The College Board employees in similar roles.
The College Board strives to provide our best offer up front based on this criteria.
Your salary is only one part of all that The College Board offers, including but not limited to:
- A comprehensive package designed to support the well-being of employees and their families and promote education.
- Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more.
- Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility.
- A job that matters, a team that cares, and a place to learn, innovate and thrive.
You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
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