Relationship Banker II

{"Responsibilities": "Key Responsibilities

• Identify customer needs and make referrals through proactive sales/service efforts
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
• Continually safeguard the bank's assets and security of the working environment while processing transactions accurately
• Maintain and balance a cash drawer
• Open, close, and maintain accounts
• Achieve sales and referral goals quarterly while providing excellent customer service
• Making outreach calls to customers and/or prospects
• Meet and greet public in a professional manner that reinforces Trustmark's service standards
• Manage, coach, and provide training for other Relationship Bankers and/or Tellers
• Process oversight and responsibility to review/approve various transactions
• Potential for cash shipment and vault management
• Potential for loan origination responsibilities and administration thereof

", "Qualifications": "Requirements

• High school diploma or equivalent
• Ability to meet sales goals in a retail environment
• Basic computer skills and the ability to learn internal technology systems
• Understanding of basic math concepts and principles
• Must pass appropriate assessment tests
• Strong interpersonal and communication skills
• Time management skills
• Detail oriented
• Strong and exceptional customer service and sales skills
• Ability to display professional appearance and mannerisms
• Experience in maintaining and balancing a cash drawer preferred
• Minimum twelve (12) months face-to-face customer service experience
• Minimum twelve (12) months sales experience
• Exceptional customer service and sales skills
• Four-year college education or equivalent work experience preferred
• Supervisory experience preferred
• Working knowledge of the banking industry and its processes preferred

", "Overview": "About the Role

As a Relationship Banker II at Trustmark, you will play a critical role in identifying customer needs and matching them with the appropriate bank products and services. You will utilize proactive sales/service efforts to deepen customer relationships and process a variety of cash and non-cash transactions.

", "Summary": "Job Summary

This is a unique opportunity to join Trustmark's team as a Relationship Banker II. You will be responsible for building strong relationships with customers, identifying their needs, and providing solutions to enhance their financial well-being.

", "Requirements": "Requirements

• High school diploma or equivalent
• Ability to meet sales goals in a retail environment
• Basic computer skills and the ability to learn internal technology systems
• Understanding of basic math concepts and principles
• Must pass appropriate assessment tests
• Strong interpersonal and communication skills
• Time management skills
• Detail oriented
• Strong and exceptional customer service and sales skills
• Ability to display professional appearance and mannerisms
• Experience in maintaining and balancing a cash drawer preferred
• Minimum twelve (12) months face-to-face customer service experience
• Minimum twelve (12) months sales experience
• Exceptional customer service and sales skills
• Four-year college education or equivalent work experience preferred
• Supervisory experience preferred
• Working knowledge of the banking industry and its processes preferred

", "About Us": "About Trustmark

Trustmark is a leading financial institution dedicated to providing exceptional customer service and innovative financial solutions. We are committed to building strong relationships with our customers and communities.

", "Contact Us": "Get in Touch

For more information about this role or to learn more about Trustmark, please visit our website or contact our HR department.

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