Automotive Service Specialist

2 weeks ago


Grand Junction, Colorado, United States Sonic Automotive Full time
Position Overview

The Automotive Service Specialist plays a crucial role in executing vehicle repairs and maintenance tasks as assigned, adhering to both dealership and manufacturer standards. This position also includes overseeing the activities of any apprentice technicians assigned to assist.

We are seeking candidates with 2-5 years of experience in mainline and diagnostic work, preferably within a dealership environment. Experience with the VW brand is an advantage.

Key Responsibilities:

  • Receive and review repair orders from the service dispatcher and proceed to the designated work area.
  • Carry out tasks specified in the repair order with precision and efficiency, in line with dealership and factory protocols.
  • Identify the root cause of any vehicle issues and execute necessary repairs.
  • Collaborate with the parts department to procure required components.
  • Tag and save parts for warranty-related jobs or upon customer request.
  • Inspect vehicles to assess the need for additional safety or service work.
  • Promptly inform the service advisor if additional work is unnecessary or if repairs cannot be completed within the promised timeframe.
  • Document all work performed accurately.
  • Conduct road tests on vehicles when necessary or refer to the designated test technician, ensuring customer vehicles are not used for personal errands.
  • Supervise the tasks of any apprentice technicians assigned to you.
  • Participate in factory-sponsored training sessions to enhance skills.
  • Stay updated on factory technical bulletins and guidelines.
  • Ensure that customer vehicles are maintained in a clean condition.
  • Maintain a tidy work area and account for all dealership-owned tools consistently.
  • Comply with federal, state, and local regulations regarding hazardous waste disposal.
  • Adhere to all company safety policies and procedures, reporting any incidents to a manager or supervisor immediately.

Qualifications:

  • Excellent customer service and communication skills.
  • ASE certification or equivalent training from manufacturers.
  • High school diploma or equivalent educational background.
  • Valid driver's license with a clean driving record.
  • Manual dexterity and good judgment.
  • All applicants must be authorized to work in the USA.
  • All applicants must perform their duties safely and responsibly.
  • All applicants must demonstrate the ability to pass pre-employment assessments, including background checks, motor vehicle records, drug tests, and valid driver’s license verification.

Additional Information:

Joining our team means making a significant step in your career. With a collaborative, team-oriented environment and over 1,000 internal promotions each year, you will experience the best that the automotive industry has to offer. We provide comprehensive training, competitive pay, and exceptional benefits.

Your information will be kept confidential in accordance with EEO guidelines.



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