Automotive Service Specialist

1 week ago


Grand Junction, Colorado, United States Sonic Automotive Full time
Position Overview:
The Automotive Service Specialist plays a crucial role in delivering high-quality vehicle repair and maintenance services. This position is essential in ensuring that all tasks are completed in accordance with dealership and manufacturer standards.

Key Responsibilities:
  • Receive and review repair orders from the service dispatcher.
  • Execute repairs as detailed on the repair order with precision and efficiency.
  • Diagnose vehicle malfunctions and implement necessary repairs.
  • Coordinate with the parts department to secure required components.
  • Document and tag parts for warranty jobs or customer requests.
  • Inspect vehicles to identify any additional safety or service needs.
  • Communicate with service advisors regarding any changes in repair requirements.
  • Keep service advisors informed if repairs cannot be completed within the promised timeframe.
  • Maintain accurate records of work performed.
  • Conduct road tests on vehicles as needed, ensuring customer vehicles are not used for personal errands.
  • Oversee the work of apprentice technicians as assigned.
  • Participate in factory-sponsored training sessions to enhance skills.
  • Stay updated on factory technical bulletins and safety regulations.
  • Ensure that customer vehicles are maintained in a clean condition.
  • Keep the workshop organized and ensure accountability for all dealership-owned tools.
  • Adhere to all federal, state, and local regulations regarding hazardous waste disposal.
  • Follow all company safety protocols and report any incidents to management.
  • Maintain a high level of customer satisfaction.
  • Possess ASE or equivalent training.
  • Hold a high school diploma or equivalent.
  • Have a valid driver's license with a clean driving record.
  • Demonstrate sound judgment and decision-making skills.
  • All candidates must be authorized to work in the USA.
  • All candidates must be able to perform their duties safely and effectively.
  • All candidates must pass pre-employment screenings, including background checks and drug tests.

Why Join Us?
Joining our team means becoming part of a dynamic and supportive work environment. We pride ourselves on our commitment to employee development and offer numerous opportunities for advancement within the company. Our competitive compensation package includes comprehensive benefits such as medical, dental, vision, and a 401k plan with matching contributions. Additionally, we provide paid time off and ongoing training to ensure your success in the automotive industry. We value teamwork and recognize the contributions of our associates, fostering a culture of collaboration and respect.

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