Fire Alarm Service Manager

1 day ago


Grand Rapids, Michigan, United States Johnson Controls Full time
Unlock Your Potential with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, we're reimagining the performance of buildings to serve people, places, and the planet. Our mission is to deliver innovative solutions that drive business success and create a better future for all.

As a Service Supervisor in our Fire/Life Safety team, you'll play a critical role in overseeing the daily activities of servicing our customers' fire alarm systems. You'll supervise sales representatives, mentor and coach a team of technicians, sales, and administrative staff, and travel to visit customers. Your expertise will be essential in implementing plans, programs, and processes to meet and exceed corporate goals and objectives, maximizing market potential, and ensuring customer satisfaction.

Key Responsibilities:
  • Revenue growth and customer satisfaction
  • Productivity improvement and employee development
  • Safety compliance and risk management

What We Offer:
  • Competitive salary and comprehensive benefits package
  • Opportunities for professional growth and development
  • Collaborative team environment and non-decal vehicle
  • Dedication to safety through our Zero Harm policy

Requirements:
  • Bachelor's degree in a business or engineering discipline
  • Valid driver's license and a driving record that meets company requirements
  • Ability to pass all company required background checks
  • Strong leadership and communication skills

Johnson Controls is an Equal Employment Opportunity and Affirmative Action Employer

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