Support Services Coordinator

4 days ago


Charlotte, North Carolina, United States Overhead Door Full time

Do you want to make a difference in the lives of our customers while working in a dynamic environment? We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Overhead Door in Houston, TX.

About the Position

This is an excellent opportunity to develop your customer service skills and work with a leading company in the industry. We offer a competitive salary of $52,000 - $62,000 per year, depending on experience.

Main Responsibilities
  • Answer customer calls, direct them to the appropriate department, and process parts.
  • Enter data into our system following a specific format, compare it with source documents, and ensure accuracy.
  • Process purchase orders, take orders from residential customers, and assist in scheduling and dispatching.
Requirements

To succeed in this role, you should have a high school diploma or GED, as well as one to three years of related experience or training. You should also possess strong mathematical, reasoning, and language skills, as well as proficiency in Microsoft Office.

We value teamwork and collaboration in our workplace and strive to create a positive work environment. If you are enthusiastic about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply.



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