Optical Customer Service Representative

4 weeks ago


Oviedo, Florida, United States Vision Source Oviedo Full time
Job Description

We are seeking a compassionate and dedicated professional to join our team as an Optical Customer Service Representative. As a key member of our team, you will be responsible for helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more.

This is not just a sales job, but an opportunity to be an educator and a style consultant. You will work closely with our patients to determine the best lens types, materials, coatings, and brands for their lifestyles.

Some of your duties will include:

  • Helping patients pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.
  • Determining the best lens types, materials, coatings, and brands for patients' lifestyles.
  • Educating first-timers on how to use and take care of their glasses and/or contact lenses.
  • Troubleshooting prescription issues and miscellaneous repairs.
  • Consistent training for optimal career growth.

We offer a competitive salary, healthcare, dental, and in-house vision benefits, PTO, paid holidays, 401K, employee bonus, CEU reimbursement, uniform allowance, and compensatory pay.

If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now.



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