Medical Receptionist/Customer Service Specialist

6 days ago


Oviedo, Florida, United States Palm Medical Centers Full time
Job Summary

Palm Medical Centers is seeking a highly skilled and compassionate Medical Receptionist/Customer Service Specialist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Deliver outstanding patient service and ensure a positive experience for all visitors
  • Manage patient scheduling, check-in/out, and maintain accurate patient information
  • Answer phone calls, retrieve messages, and direct calls accordingly
  • Verify patient insurance and maintain accurate records
  • Perform clerical duties, including data entry and mail distribution
  • Maintain a clean and organized reception area, ensuring a comfortable environment for patients and visitors
  • Collaborate with healthcare team members to ensure seamless patient care

Requirements:

  • Exceptional customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in medical software
  • High school diploma or equivalent required; medical administrative experience preferred

What We Offer:

  • A competitive salary range of $15.00 - $17.50 per hour
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Flexible scheduling and opportunities for career growth and development

Palm Medical Centers is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.


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