Customer Service Representative
1 month ago
Position Overview:
A successful State Farm Agent is seeking a qualified professional to join their team for the role of Customer Service Representative. We are looking for an energetic individual who is passionate about helping our business grow through value-based conversations and providing exceptional customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this is an excellent opportunity for a rewarding career with great income potential and room for growth. You will have the chance to learn from industry experts in our office.
Responsibilities:
- Build and maintain customer relationships, actively following up to earn their business.
- No prior experience necessary, just a strong desire to succeed.
- Provide prompt, accurate, and friendly customer service, including responding to auto inquiries regarding insurance availability, quotes, eligibility, coverages, policy recommendations, changes, transfers, etc.
- Generate leads, schedule appointments, identify customer needs, and promote suitable products and services.
- 401K
- Hourly pay PLUS commissions and bonuses
- Paid time off (including vacation, personal, and sick days)
- Paid holidays
- Valuable experience
- Great office culture
- Growth potential and opportunities for advancement within our agency
- And much more...
- People-oriented with strong interpersonal skills
- Organizational skills
- Driven and results-oriented
- Ability to work effectively in a team environment
- Ability to multitask
- Must be available to work Monday to Friday, 8:30 AM to 5:00 PM (weekends off)
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