BMW Product Specialist

2 weeks ago


Bridgeport, Connecticut, United States BMW of Bridgeport Full time
Position Overview

What We Seek

BMW of Bridgeport, a distinguished dealership recognized for excellence, is currently seeking a full-time BMW Product Specialist. This role is ideal for individuals who possess a strong affinity for automotive technology and a commitment to providing outstanding customer service. The BMW Product Specialist is dedicated to creating a seamless ownership experience, guiding clients to fully comprehend the functionalities, advantages, and value of BMW's innovative engineering.

The ideal candidate will be a proactive individual with a proven history of enhancing customer satisfaction while maintaining meticulous attention to detail. Our commitment to quality and enthusiasm distinguishes us from competitors.

Key Responsibilities

  • Evaluating customer knowledge and preferences to tailor the ownership journey
  • Demonstrating and elucidating vehicle features and technologies, emphasizing customer engagement and retention
  • Conducting test drives with clients
  • Maintaining comprehensive product knowledge across all vehicle models and understanding competitive offerings
  • Staying informed about new products, features, and accessories, along with their benefits for clients
  • Assisting the client advisor with product-related tasks and initiatives
  • Following up with customers shortly after delivery to address inquiries or conduct additional training sessions on feature operations
  • Guiding customers to further informational resources
  • Ensuring a delightful ownership experience for all clients

Qualifications

  • Valid driver's license
  • High school diploma or equivalent
  • Exceptional verbal and written communication abilities
  • Previous experience with BMW or other luxury automotive brands is preferred

Benefits Offered

  • Comprehensive Medical/Dental/Vision Insurance
  • Paid Vacation and Holiday Benefits
  • 401k Plan with Company Contributions
  • No Sunday Work


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