Executive Director of Patient Services
2 weeks ago
We are seeking a highly skilled and experienced Executive Director of Patient Services to join our team at HRM INFO LLC. As a key member of our leadership team, you will be responsible for overseeing the general management of an account/unit providing two or more core services.
Key Responsibilities- Client Relationship Management: Develop and maintain strong, lasting professional relationships with key client stakeholders, ensuring a high level of customer satisfaction and loyalty.
- Patient Satisfaction: Conduct regular patient rounding with nurses to identify areas for improvement and implement initiatives to enhance patient satisfaction.
- Process Improvement: Analyze patient satisfaction data, financial results, and implement additional measurements and action plans to achieve optimal unit performance.
- Team Management: Build a positive environment, develop and motivate the team, and ensure that employees demonstrate an active customer hospitality orientation toward both clients and customers.
- Operational Management: Participate in and direct the patient transport, PEMS, and SRC operations, ensuring proper transport procedures and staff training.
- Compliance and Quality: Refine systems to ensure sustained effort in achieving standards and follow through on visibility within the facility.
- Education: Bachelor's Degree or equivalent experience.
- Management Experience: 5 years of basic management experience.
- Functional Experience: 5 years of basic functional experience.
- Recent Experience: Recent experience handling patient transport, PEMS, and SRC programs in a hospital setting.
- Client/Employee Relationship-Building Skills: Strong client/employee relationship-building skills, with the ability to handle direct reports in multiple locations.
- Problem-Solving Skills: Quickly grasp situations in a rapidly changing environment and logically progress through solutions.
- Previous Experience: Previous Service Response Center (SRC) management, Patient Transport, and/or EVS experience in a healthcare environment.
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Director of Executive Communications
3 days ago
Stanford, California, United States Stanford University Full timeJob Title: Director, Executive CommunicationsStanford University is seeking a highly skilled and experienced Director, Executive Communications to join our team. As a key member of the University Communications department, you will be responsible for developing and executing a range of communications for the university's provost and, as needed, for the...
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Executive Director of Operations
2 weeks ago
Stanford, California, United States HRM INFO LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Director of Operations to join our team at HRM INFO LLC. As a key member of our leadership team, you will be responsible for overseeing the general management of an account/unit providing two or more core services.Key ResponsibilitiesClient Relationship Management: Develop and maintain...
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Stanford, California, United States Stanford University Full timeJob Title: Director/Associate Director, Recruiting CreativeStanford University's Department of Athletics, Physical Education and Recreation is seeking a highly skilled and creative Director/Associate Director to lead our recruiting efforts. As a key member of our team, you will be responsible for developing and implementing strategies to attract top talent...
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Marketing and Engagement Director
2 weeks ago
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Student Services Director
2 weeks ago
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Human Resources Director
4 weeks ago
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Executive Culinary Director
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Marketing and Engagement Director
3 days ago
Stanford, California, United States Stanford University Full timeMarketing and Engagement DirectorStanford University's Precourt Institute for Energy is seeking a highly skilled Marketing and Engagement Director to lead the development and execution of strategic marketing plans and engagement strategies to advance the institute's mission and objectives.Key Responsibilities:Develop and manage cohesive marketing plans and...
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Marketing Director
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Patient Care Director
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Marketing Director
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Director of Industry and Technology Transactions
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Growth Marketing Director
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Director of Strategic Communications
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Senior Associate Director of Development
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Senior Director of Alumni Relations
2 days ago
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Director of Strategic Communications
3 weeks ago
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Patient Services Coordinator
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Associate Director, Search Fund Project Manager
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