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Electrical Sales Representative
2 months ago
DSG is on the lookout for an Electrical Sales Representative. This role is designed for individuals who thrive in a dynamic sales environment and are passionate about delivering exceptional customer service. As a key member of our team, you will be responsible for facilitating customer orders and providing support across various operational tasks.
At DSG, we are committed to fostering a culture of respect, collaboration, and professional growth. We believe in empowering our employees and creating an environment where every achievement is celebrated, and challenges are tackled collectively. With over a century of experience, we have established ourselves as a trusted partner, delivering not just products but comprehensive solutions that drive success.
Key Responsibilities- Act as the primary point of contact for customer orders.
- Provide professional assistance to customers regarding product inquiries.
- Accurately process orders in a timely manner.
- Generate and follow up on customer quotations.
- Offer troubleshooting and technical assistance.
- Collaborate with sales team members to resolve customer service challenges.
- Maintain the counter area by restocking products as needed.
- Monitor inventory levels and manage damaged goods.
- Ensure a clean and visually appealing display area.
- Encourage the sale of additional products when appropriate.
- Perform other related duties as assigned.
- Possess product and technical knowledge typically gained through two or more years of college or technical training, or 3-5 years of relevant field experience.
- Demonstrate excellent relationship-building abilities.
- Exhibit outstanding interpersonal, customer service, and communication skills across various platforms.
- Show strong attention to detail and the ability to manage multiple tasks simultaneously.
- Utilize active listening skills to identify customer needs effectively.
- Display superior problem-solving and analytical capabilities.
- Have a high level of computer proficiency, with experience in ERP systems preferred.
- Effectively plan, prioritize, and organize work responsibilities.
- As a 100% employee-owned company, your contributions directly impact both the organization and your personal Employee Stock Ownership Plan (ESOP).
- We prioritize your training and development, providing numerous opportunities for personal and professional growth.
- Competitive compensation packages are available based on experience and potential.
- Generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances are provided.
- Our comprehensive benefits package includes medical, dental, and vision coverage, along with additional perks such as life insurance and disability coverage.
- Prepare for your future with multiple retirement savings options, including a 401(k) with employer matching and ESOP.
- Enjoy discounts on all DSG-supplied products.
- We encourage community involvement by offering paid volunteer hours in addition to PTO.