Healthcare Client Services Specialist

2 months ago


Lexington, Kentucky, United States Foster Health & Wellness Pllc Full time
Job Overview

We are seeking a dedicated Healthcare Client Services Specialist to join our team at Foster Health & Wellness Pllc.

This full-time position involves a variety of responsibilities aimed at enhancing patient experiences and ensuring operational efficiency.

Key Responsibilities:
  • Facilitate patient interactions to promote satisfaction and loyalty.
  • Manage patient registration processes and optimize patient flow.
  • Oversee the administration of patient agreements and onboarding procedures.
  • Coordinate appointments for both new and existing patients.
  • Handle patient check-out procedures and point-of-sale transactions.
  • Maintain cleanliness and organization of consultation areas.
  • Respond to phone inquiries and manage fax communications.
  • Input and maintain accurate patient records.
Qualifications:
  • Ability to manage multiple tasks effectively and demonstrate self-motivation.
  • Strong telephone etiquette and exceptional communication skills.
  • Commitment to providing outstanding customer service.
  • Proficient time management and organizational skills.
  • Attention to detail and professionalism in all interactions.
  • Familiarity with word processing and data management tools.
  • Experience with Microsoft Office and Google Sheets is preferred.
Benefits:
  • Competitive pay based on experience, starting at a minimum of $12 per hour.
  • Standard work schedule of Monday to Friday, 8:15 AM to 5:30 PM.
  • Comprehensive health insurance coverage.
  • Paid holidays and vacation time.
  • Discounts on wellness services.
  • 401(k) retirement plan.
  • A supportive and collaborative work environment.
  • Concierge medical services available for employees and their spouses.

Job Type: Full-time



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