Facilities Management Coordinator

7 days ago


Pottstown, Pennsylvania, United States SERVPRO of Columbia, Montour & Sullivan Counties Full time
Job Summary

We are seeking a highly skilled and experienced Restoration Operations Manager to join our team at SERVPRO of Columbia, Montour & Sullivan Counties. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restoration services, ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities
  • Oversee the scheduling of restoration jobs, resources, and crews to ensure efficient and effective service delivery.
  • Manage relationships with customers, centers of influence, and other stakeholders to ensure excellent customer service and satisfaction.
  • Develop and implement processes to improve operational efficiency, productivity, and quality of service.
  • Train, manage, and recruit restoration personnel to ensure that they have the necessary skills and knowledge to provide exceptional service to our customers.
  • Review and analyze job files, profitability, and efficiencies to identify areas for improvement and implement changes as needed.
  • Collaborate with other departments to ensure seamless communication and coordination of services.
Requirements
  • 2+ years of experience in a management role, preferably in the restoration or facilities management industry.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Ability to climb ladders, work at ceiling heights, and work in tight spaces.
  • Ability to sit/stand/walk for prolonged periods of time.
  • Ability to repetitively push/pull/lift/carry objects.
  • Ability to work with/around cleaning products/chemicals.
  • Ability to travel locally and out of state when necessary.
  • High school diploma or equivalent required; IICRC certifications preferred.
Benefits
  • Competitive salary range: $50,000 - $70,000 per year.
  • Bonus structure based on performance.
  • Company car.
  • Health, dental, and vision insurance.
  • Paid time off.
  • Training and development opportunities.
What We Offer

As a valued member of our team, you will have the opportunity to work with a dynamic and growing company that is committed to providing exceptional service to our customers. We offer a competitive salary, bonus structure, and benefits package, as well as opportunities for training and development.



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