Food Service Retail Operations Manager

2 weeks ago


Pottstown, Pennsylvania, United States Compass Group Careers Full time
Job Overview

Position: Retail Food Service Manager

Salary: $58,000 / year based on experience

Compensation Package: Flexible Paid Time Off, Comprehensive Benefits, 401K, Training Opportunities

Company Overview: Morrison Healthcare is a prominent national provider of food and nutrition services, dedicated to serving over 600 hospitals and healthcare systems. Our facilities, including kitchens, restaurants, and cafés, prioritize socially responsible practices and exceptional guest experiences. Our Mindful Choices wellness and sustainability platform emphasizes healthful eating and behavioral change in food consumption. We positively impact millions of patients and hospital meals annually through our alignment with the Partnership for a Healthier America's Hospital Healthy Food Initiative. Morrison has consistently been recognized as one of Modern Healthcare's 'Top 100 Best Places to Work in Healthcare' and Training Magazine's Top 125 organizations.

Note: Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Applicants may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Position Summary

The Retail Food Service Manager role is an exciting opportunity for a dynamic and innovative manager focused on improving business operations. This position is responsible for overseeing the successful retail and cafeteria operations. Key responsibilities include planning and supervising special events, managing cash controls and payroll records, and hiring and training hourly team members. The manager will also ensure customer satisfaction and maintain positive public relations through efficient resource management.

Key Responsibilities:
  • Supervise daily administrative and operational activities
  • Manage all aspects of staff recruitment and development
  • Oversee financial management, including budget creation, forecasting, and reporting
  • Stay informed about market trends and developments
  • Coordinate marketing initiatives to align with business needs, maximizing revenue and patient satisfaction
  • Implement cost control measures and manage account expenditures
  • Ensure sanitation and safety standards are met in assigned units
  • Manage inventory procurement and oversight
  • Collaborate with the culinary team to launch new culinary programs
  • Act as the primary liaison with clients
Preferred Qualifications:
  • Culinary degree preferred, or A.A. Degree with relevant experience
  • Minimum of three years of supervisory experience in food service operations
  • Experience in healthcare, senior living, or related environments is desirable
  • Knowledge of retail, food, and catering trends with an emphasis on quality, production, sanitation, and food cost management
  • Strong leadership, management, and coaching abilities
  • Excellent written and verbal communication skills
  • Financial and budgetary acumen
  • Proficient in Microsoft Office and other relevant software
  • ServSafe Certification is a plus

About Morrison Healthcare: Morrison Healthcare is a division of Compass Group USA, committed to diversity and equal opportunity in employment. We value all applicants and associates based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Benefits: Associates at Morrison Healthcare enjoy a variety of benefits, including medical, dental, vision, life insurance, disability insurance, retirement plans, flexible time off, holiday time off, shopping programs, wellness initiatives, and more.

Application Process: Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace.



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