Senior Reliability Engineer

2 weeks ago

San Antonio, Texas, United States H-e-b, L.p. Full time

Join H-E-B as a Senior Reliability Engineer

At H-E-B, our digital solutions are rapidly evolving, and our Digital Technology teams thrive in a dynamic environment, continuously acquiring new skills to tackle significant business challenges.

As a Senior Reliability Engineer, you will leverage your engineering expertise to enhance the reliability, availability, and efficiency of our systems, while also optimizing workflows, automation, and scalability.

Once eligible, you will become an Owner in the company, reflecting our commitment to hard work and a focus on quality and customer service. At H-E-B, our most valuable asset—our People—are the driving force behind the innovation, growth, and success that establish us as The Greatest Omnichannel Retailing Company.

Do you possess:

  • HEART FOR PEOPLE: Strong interpersonal skills?
  • HEAD FOR BUSINESS: A systematic approach to problem-solving?
  • PASSION FOR RESULTS: A drive for automation and continuous improvement?

We are seeking candidates with:

  • 5+ years of relevant experience
  • A profound understanding of software engineering principles, focusing on reliability, scalability, and performance optimization
  • Proficiency in one or more programming languages suitable for SRE tasks (e.g., Python, Go, Java, Rust)

What will you do? Design & Development:

  • Develop and implement comprehensive monitoring, SLO tracking, and capacity-planning strategies aligned with business objectives.
  • Conduct in-depth analyses of performance bottlenecks to enhance system efficiency.
  • Establish architectural guidelines and best practices to improve distributed system design for resilience, applying software engineering principles.
  • Contribute to long-term reliability roadmaps.
  • Drive significant process improvements that influence team practices.

Engage in the entire lifecycle of services, from inception and design through deployment, operation, and refinement, utilizing your system architecture knowledge.

Your background includes:

  • M.S. or B.S. in Computer Science or a related field (or equivalent experience in large-scale distributed systems)
  • A deep understanding of software engineering principles emphasizing reliability, scalability, and performance optimization
  • Proficiency in one or more programming languages suitable for SRE tasks (e.g., Python, Go, Java, Rust)

Are you ready to be an H-E-B SRE?

We seek individuals with extensive experience in designing and implementing resilient, high-performance, and scalable software solutions, grounded in a comprehensive understanding of systems and networks.

Exceptional communication and collaboration skills:

Ability to lead cross-functional teams, advocate for reliability best practices, and drive strategic initiatives from inception to completion.

Proven analytical and problem-solving skills, with a focus on preventative solutions: the capacity to proactively identify systemic risks and inefficiencies, architecting comprehensive solutions that address underlying issues.

Proven ability to thrive in a high-growth, fast-paced technical environment: Independently manage complex and ambiguous challenges, prioritize effectively, and make sound judgment calls under pressure.

Ability to strategically align reliability goals with business objectives: Demonstrate an understanding of how SRE practices impact both technical KPIs and broader company goals.

Passion for mentorship and knowledge sharing within a robust software engineering culture: Lead by example, foster the growth of SRE team members, and shape the direction of reliability engineering at H-E-B.

Can you:

  • Function in a fast-paced, retail office environment?
  • Travel by car or plane with overnight stays?
  • Work extended hours; sit for extended periods; work rotating and on-call schedules?

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