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Senior Site Reliability Engineer

3 months ago

San Antonio, Texas, United States Pearson Full time

The Pearson SRE team is looking for a Site Reliability Engineer (SRE) to support our applications in the cloud. As an SRE, you will work alongside software engineering, rapid response, and incident management teams to create highly redundant and scalable systems in the AWS cloud. You will also operationally support cross-cloud infrastructure and applications (AWS and Azure) until the consolidation in the AWS cloud is completed and stable.

Job Responsibilities:

  • Work with our engineering team to identify and implement the most optimal AWS cloud-based solutions.
  • Solve complex problems.
  • Ability to work independently with little to no guidance in some situations.
  • Optimize performance, scale-out, and build resiliency in the platform.
  • Troubleshoot priority incidents, facilitate post-mortems, and ensure permanent closure of incidents.
  • Contribute to developing best practices for Infrastructure as Code, software build tools, and Continuous
  • Integration.
  • Run, operate, and upkeep Pearson Cloud systems.
  • Administration of Cloud services, monitoring, logging, and alerting.
  • Support automation services and scripting for cloud deployment and migrations.
  • Reduce and remove toil through automation.
  • Support cross-cloud applications (AWS and Azure).
  • Participate in an on-call support rotation.

Qualifications - Desired Experience:

  • 6+ years of experience architecting, designing, developing, and implementing cloud solutions on AWS
  • platforms.
  • Advanced understanding of the following AWS Services; EC2, ECS, IAM, Cloudwatch, Lambda, FSx, ECR, S3,
  • EFS, Route53.
  • Infrastructure as Code - CloudFormation or Terraform.
  • Experience with containers – Docker, Kubernetes, etc.
  • Advanced experience automating tasks and services with Python, PowerShell, NodeJS, bash, and/or
  • similar programming language
  • Experience with the Windows Operating System, Active Directory, and IIS.
  • Strong understanding and experience with the five pillars of well-architected frameworks.
  • Experience in monitoring cloud-based systems using tools like NewRelic, CloudWatch, Datadog, etc.
  • Ability to debug and optimize code and automate routine tasks.
  • Familiarity with agile software development lifecycle. - Jira
  • Proficient understanding of code versioning tools like Git, Gitlab/GitHub.
  • Experience with one or more programming skills like C#, Java, or Golang.
  • Experience in designing, analyzing, and solving large-scale distributed systems.
  • Strong Knowledge of networking protocols and cybersecurity best practices in a cloud environment
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership
  • and drive
  • Experience building CI/CD pipelines – w/ AzureDevops, GitHub actions, GitLab CI/CD, Jenkins etc.

Preferred Skills:

  • AWS Solution Architect Associate certification is desirable.
  • HashiCorp Terraform certification is desirable.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 16513