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Senior Reliability Engineer

2 months ago

San Antonio, Texas, United States H-E-B Corporate Full time

Key Responsibilities:

H-E-B's digital initiatives are expanding rapidly, and our Digital Technology teams thrive in a dynamic environment, acquiring new skills and applying them to tackle significant business challenges.

As a Senior Site Reliability Engineer, you will leverage your engineering expertise to enhance the reliability, availability, and efficiency of our systems while optimizing workflows, automation, and scalability.

Upon meeting eligibility criteria, you will have the opportunity to become an Owner in the company, which reflects our commitment to quality and customer service.

Are you equipped with:
A HEART FOR PEOPLE... strong interpersonal skills? A HEAD FOR BUSINESS... a methodical approach to problem-solving? A PASSION FOR RESULTS... a commitment to automation and continuous enhancement?

We seek candidates with:
5+ years of relevant experience
A profound understanding of software engineering principles, particularly in reliability, scalability, and performance enhancement
Proficiency in one or more programming languages relevant to SRE functions (e.g., Python, Go, Java, Rust)

What does the role entail? Design & Development:
Formulate and execute comprehensive monitoring, SLO tracking, and capacity-planning strategies that align with business objectives.
Perform in-depth analyses of performance bottlenecks to enhance system efficiency.
Establish architectural and best practice standards to improve distributed system design for resilience, utilizing software engineering principles.
Contribute to long-term reliability strategies.
Drive substantial process enhancements that influence broader team practices.

Engage in the entire lifecycle of services, from conception and design through deployment, operation, and refinement, applying system architecture expertise.

What is your educational background? M.S. or B.S. in Computer Science or a related discipline (or equivalent experience in large-scale distributed systems).
A deep comprehension of software engineering principles, focusing on reliability, scalability, and performance optimization.
Proficiency in one or more programming languages relevant to SRE functions (e.g., Python, Go, Java, Rust).

Do you possess the qualifications to excel as an H-E-B SRE? Extensive experience in designing and implementing resilient, high-performance, and scalable software solutions, grounded in a solid understanding of systems and networks.


Exceptional communication and collaboration abilities:
Capacity to lead cross-functional teams, advocate for reliability best practices, and drive strategic initiatives from inception to completion.

Demonstrated analytical and problem-solving capabilities, with a focus on preventative solutions: Ability to proactively identify systemic risks and inefficiencies, architecting comprehensive solutions that address root causes.

Proven ability to excel in a high-growth, fast-paced technical environment: Independently manage complex and ambiguous challenges, prioritize effectively, and make sound decisions under pressure.

Ability to strategically align reliability objectives with business goals: Demonstrate an understanding of how SRE practices influence both technical KPIs and broader organizational objectives.

Passion for mentorship and knowledge sharing within a robust software engineering culture: Lead by example, nurture the growth of SRE team members, and shape the future of reliability engineering at H-E-B.

Can you: Operate in a fast-paced, retail office environment
Travel by car or plane with overnight stays
Work extended hours; remain seated for prolonged periods; participate in rotating and on-call schedules

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